
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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First time with Ryan was great second time leaving my car 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until Janu 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until January 16th where I reached out to Ryan. I didn't actually get my car back until the 23rd and y'all tried to charge me 800 for parts that cost less than 200. Ryan was amazing but the dealership sucks and I'll never recommend yall to anyone More
You turned on one of my accessories while it was being serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversatio serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversation and you didn't diagnose the extra problem you created. I will never use you guys again. More
Turned my truck over to dodge on Dec. 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 recalls and received my truck back with a check engine light on. I called much in advance to book this appointment so there was no excuse for the recalls to all be complete at once. There was no follow up with us when the part came in. When we finally called and the part was in we went back. The two worst experiences I have had with auto services in my life are at Frisco Dodge. While I was waiting on my truck another employee Davis Taylor Pham spoke out loud in front of me, a customer, that customers just hurt themselves when giving bad reviews. There was a discussion taking place about the service department being downgraded. I thought that was absolutely absurd. More
I bought a car sixty days ago. Check engine light came on. I dropped it off. It took ten days for someone to get back to me to let me know what was going on. I reached out on multi Check engine light came on. I dropped it off. It took ten days for someone to get back to me to let me know what was going on. I reached out on multiple occasions and received no phone calls back. More