
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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You turned on one of my accessories while it was being serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversatio serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversation and you didn't diagnose the extra problem you created. I will never use you guys again. More
Turned my truck over to dodge on Dec. 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 recalls and received my truck back with a check engine light on. I called much in advance to book this appointment so there was no excuse for the recalls to all be complete at once. There was no follow up with us when the part came in. When we finally called and the part was in we went back. The two worst experiences I have had with auto services in my life are at Frisco Dodge. While I was waiting on my truck another employee Davis Taylor Pham spoke out loud in front of me, a customer, that customers just hurt themselves when giving bad reviews. There was a discussion taking place about the service department being downgraded. I thought that was absolutely absurd. More
I bought a car sixty days ago. Check engine light came on. I dropped it off. It took ten days for someone to get back to me to let me know what was going on. I reached out on multi Check engine light came on. I dropped it off. It took ten days for someone to get back to me to let me know what was going on. I reached out on multiple occasions and received no phone calls back. More
I had a radio replaced under warranty. My old radio connection via USB port had navigation on the screen. Now it doesn't have the features I had originally. I called SiriusXM Guardian and My old radio connection via USB port had navigation on the screen. Now it doesn't have the features I had originally. I called SiriusXM Guardian and they said the dealer had to program the features in the new radio. I have had it back 4 times. I will be making an appointment next week 1 more time. More
Great staff, friendly, great overall experience Would recommend someone buy their car here A little slow at the end. But apologized and worked to get our family back out the door recommend someone buy their car here A little slow at the end. But apologized and worked to get our family back out the door More
Great experience Great all around experience during our purchase. Salesman, Manager, and Finance were all professional and got the sale completed in a timely manner. purchase. Salesman, Manager, and Finance were all professional and got the sale completed in a timely manner. More
It was excellent. Once we got everything straightened out everyone was great and my truck was up and back running in no time Once we got everything straightened out everyone was great and my truck was up and back running in no time More
Others told me to stand by Jeep, he was walking by with others and stopped to check on me, took his own time to show me how to use my 4W drive. He was outstanding and went above and beyond !!! I bought my others and stopped to check on me, took his own time to show me how to use my 4W drive. He was outstanding and went above and beyond !!! I bought my Jeep there and no one ever helped like he did !!! More