
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everyone was very helpful and welcoming. Stephen worked very hard to accommodate our request. Service was a little slow but overall very good. Stephen worked very hard to accommodate our request. Service was a little slow but overall very good. More
You turned on one of my accessories while it was being serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversatio serviced and killed a cell in my battery. You didn't tell me that you were constantly jumping it until pickup. I was in the jeep for that conversation and you didn't diagnose the extra problem you created. I will never use you guys again. More
Turned my truck over to dodge on Dec. 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 recalls and received my truck back with a check engine light on. I called much in advance to book this appointment so there was no excuse for the recalls to all be complete at once. There was no follow up with us when the part came in. When we finally called and the part was in we went back. The two worst experiences I have had with auto services in my life are at Frisco Dodge. While I was waiting on my truck another employee Davis Taylor Pham spoke out loud in front of me, a customer, that customers just hurt themselves when giving bad reviews. There was a discussion taking place about the service department being downgraded. I thought that was absolutely absurd. More
Received excellent service, and would happily go to dealership again for any car needs Ryan was very attentive, friendly and helpful not to mention very knowledgeable about automobiles and Dodge vehicl dealership again for any car needs Ryan was very attentive, friendly and helpful not to mention very knowledgeable about automobiles and Dodge vehicles in general More
Great experience Great all around experience during our purchase. Salesman, Manager, and Finance were all professional and got the sale completed in a timely manner. purchase. Salesman, Manager, and Finance were all professional and got the sale completed in a timely manner. More
First time with Ryan was great second time leaving my car 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until Janu 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until January 16th where I reached out to Ryan. I didn't actually get my car back until the 23rd and y'all tried to charge me 800 for parts that cost less than 200. Ryan was amazing but the dealership sucks and I'll never recommend yall to anyone More
I had a radio replaced under warranty. My old radio connection via USB port had navigation on the screen. Now it doesn't have the features I had originally. I called SiriusXM Guardian and My old radio connection via USB port had navigation on the screen. Now it doesn't have the features I had originally. I called SiriusXM Guardian and they said the dealer had to program the features in the new radio. I have had it back 4 times. I will be making an appointment next week 1 more time. More