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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.5
2,363 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,363 reviews

December 01, 2023

Poor Workmanship, Poor Communication Truck still not ready after Lug Nuts left loose Not Happy More

by texasparamedic1
Recommend Dealer
No
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Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I welcome the opportunity to learn more about your experience here at Frisco Chrysler Dodge Jeep Ram. If you could please contact me at your earliest convenience, I would like to speak about the customer service you received as well as the services completed on your vehicle. Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

December 01, 2023

Excellent service. Gaven was proactive and we appreciate the coupon he applied on our invoice. Very expensive, though. More

by sachin.divyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaven
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Dec 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear of your positive experience with the service provided by Frisco Chrysler Dodge Jeep Ram. Acknowledging affordability concerns, we continue our efforts for improved pricing structures. We do value your feedback.

December 01, 2023

They were fast and attentive! Got me in and out quickly and very friendly! Best dealership I've worked with! More

by AJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Diaz, Morgan Townsend, Drew Lippincott
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Dec 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive review regarding the speed and friendliness of our service at Frisco Chrysler Dodge Jeep Ram. Return soon!

December 01, 2023

Worst car buying expert of my life. Worst service on my car that didn't even fix one of the main problems all the way. More

by Barryjgard
Recommend Dealer
No
Employees Worked With
Gavin
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Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that we take your feedback very seriously and I would appreciate the opportunity to connect with you to discuss the car-buying experience you had and the services completed on your car. Please reach out to me with your best availability so we can talk about this in greater detail. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 30, 2023

Derek Ballenger and the team is why we returned and purchased a second vehicle within the last 18 months. More

by DELEONJ2008
Recommend Dealer
Yes
Employees Worked With
Derek Ballenger, Aaron Cameron, Terry in parts
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for trusting Derek Ballenger and the team at Frisco Chrysler Dodge Jeep Ram with your second vehicle purchase. Your continued support is greatly appreciated.

November 30, 2023

Had an online appointment for Monday, November 27 with Davis Pham. I arrived at 4:53 pm and pulled into the drive thru area. No one came to me until almost 30 minutes later, at 5:20pm despite many walking More

by WMA1069
Recommend Dealer
Yes
Employees Worked With
Gaven Mabrey
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Dec 07, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I would appreciate the chance to speak with you regarding the wait time you experienced during your appointment. At your earliest convenience, please feel free to reach out to me directly. I look forward to connecting with you. Best, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 30, 2023

The service was great very smooth business transaction Travontay is an outstanding and professional salesman. He made our experience very enjoyable More

by Cuddda
Recommend Dealer
Yes
Employees Worked With
Travontay
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad to hear that Travontay provided outstanding service and made your experience at Frisco Chrysler Dodge Jeep Ram enjoyable. Your positive review is appreciated.

November 30, 2023

Need one issue addressed that did not get addressed. Vehicle has been in 3 times with this issue and still an issue. Pissed I still have to deal with it More

by DBLANK_03
Recommend Dealer
No
Employees Worked With
Lester
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take great pride in how we take care of customers here at Frisco Chrysler Dodge Jeep Ram. I would like to learn more about your experience with our Service Team and the repairs needed on your vehicle. Could you please reach out to me whenever you have a free minute? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

Nov 30, 2023 -

DBLANK_03 responded

Message says: "Connected services requires service. Please visit an authorized dealer." I have had the vehicle in there 3 times and still not fixed. Does this dealer not have the capability to fix this problem? I get told it's fixed then start up the vehicle and guess what it pops up again. Extremely irritating.

November 30, 2023

Was a pleasant experience and not a pressure sale. All our questions were answered and were treated well. More

by Tjcessna
Recommend Dealer
Yes
Employees Worked With
Drew
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the pressure-free sales experience at Frisco Chrysler Dodge Jeep Ram. It's important to us that all your questions are addressed optimally, and we're glad we could achieve that with you. Thank you for choosing us.

November 30, 2023

Sold me car with horn inoperable, refused to fix horn even tho he guaranteed they would fix everything before i picked up More

by Horndoesntwork
Recommend Dealer
No
Employees Worked With
Lewis Diaz
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Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing your experience to my attention. When given the opportunity, I would like to speak with you about the condition of the vehicle you recently purchased with our Sales Team regarding your horn. Will you please reach out to me so we can discuss this further? I look forward to hearing from you. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

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