
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The issue that I had was handled by the service department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective an department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective and was not cracked due to travel. Hopefully it is resolved soon. Waiting 2 weeks so far... More
Really friendly guys at this place. Didn’t feel pressured at all and the entire process was smooth and easy. Gene did a great job and we enjoyed working with him. Didn’t feel pressured at all and the entire process was smooth and easy. Gene did a great job and we enjoyed working with him. More
Brice is always a pleasure to work with. Great communication and always willing to give suggestions on repairs that need or don’t need to be done. Great communication and always willing to give suggestions on repairs that need or don’t need to be done. More
I purchased a new vehicle from Frisco Jeep, today. I have never had such a quick, seamless, professional buying process. My salesman, Christopher Turner, was very thorough, and a pleasure to work wi I have never had such a quick, seamless, professional buying process. My salesman, Christopher Turner, was very thorough, and a pleasure to work with. He was incredibly knowledgeable, and did not use the high-pressure sales tactics, that I was frankly expecting to push back against. Great Salesman + Beautiful Vehicle = WIN!! More
Confused staff. Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a w Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a warranty on the paint and whatever... Unclear. Showed me the lux one... Then pulled it and gave me a substandard service to review. When I asked him what happened to the lux he said they don't use that company anymore because they are too expensive. I declined that additional charge. When we went to pick up the car... The lux laminated sheets were everywhere. Apparently they still do business with that company. I don't like being lied to. I don't like having an aggressive response to my declining that warranty that was not in the sales price... Added without my permission. Then lied to about it and changed the deal that was in place before I declined. Anyways... Terrible experience. My husband was furious... We put down $5000 and then paid in full online. Came to pick it up. They kept us waiting over an hour and a half. Then send out someone that has no idea how to close the title etc. Another wait for the finance person to come out. No one asked me who would be on the title... They just put my name only and had to change it..on all the paperwork. More waiting. We paid $495 for another remote key. They said the key person would reach out to us on Monday... It's Wednesday... No word. Bad experience. Would never recommend this dealership. More