Frisco Chrysler Dodge Jeep Ram

Great service. I was working with Edwin, who was very attentive, professional, and was an absolute pleasure. They had my car ready very quickly and Edwin kept me up I was working with Edwin, who was very attentive, professional, and was an absolute pleasure. They had my car ready very quickly and Edwin kept me updated along the way. More

Brice took very well care of be. He takes the time to explain things and is very friendly in general. He takes the time to explain things and is very friendly in general. More

Brice was my service tech, had an oil leak related to the oil cooler, as well as some electrical issues with my 2018 Jeep Wrangler JL. I've taken this vehicle in for service more than I would have liked, so oil cooler, as well as some electrical issues with my 2018 Jeep Wrangler JL. I've taken this vehicle in for service more than I would have liked, so I'm always apprehensive. But the service was really great, and Brice was superb to work with. He explained everything well, the price was good, and I never at any point felt like there was any desire from him other than to fix my jeep at the lowest cost possible and make me comfortable. More

Michael Shkolnikov Was excellent in taking care of me in the entire process from start to finish the entire process from start to finish More

Thank you Manager Steve you were very helpful and showed me great customer service! I’m very pleased with my new vehicle.. From Idella! me great customer service! I’m very pleased with my new vehicle.. From Idella! More

I had found a used vehicle online on AutoTrader and on Frisco Chrysler, Dodge Jeep, website that I liked. Also noticed that Jeep is doing special financing on certain New models which prompted me to rathe Frisco Chrysler, Dodge Jeep, website that I liked. Also noticed that Jeep is doing special financing on certain New models which prompted me to rather purchase my first New vehicle versus Used. From my initial inquiry my salesman William Martin was there every step of the way answering all of the questions I had and got us into a Brand New Jeep Grand Cherokee Laredo 4x4 Altitude package. The vehicle wasn’t even in for a few more days, but William was there for us every step of the way. Best of all, they gave us the best fair deal from the start. There was not much back and forth; which I had been doing at a different Jeep dealership closer to home (cough cough Rockwall Chrysler Jeep) these guys at Frisco Chrysler Jeep presented a better deal from the start than 3-hours of back and forth on the exact same vehicle at that other dealership closer to my house. I appreciated the no bs, and presenting a fair deal from the start. I appreciated the attention to detail, information and always being so responsive throughout the whole process and even afterwards. William even followed up the next day after the purchase to make sure we didn’t have any further questions on the vehicle. The next Jeep I purchase will definitely be hopefully from William and from (Frisco Dodge, Chrysler Jeep) even if is 45-minutes further than that other dealership down the street from me. Thanks again William Martin and Frisco Dodge, Chrysler Jeep team. More

I was very impressed with how quick the service department got me in and addressed all of my needs. Brice was very responsive as well as knowledgeable. Definite FIVE stars for Brice and the service department got me in and addressed all of my needs. Brice was very responsive as well as knowledgeable. Definite FIVE stars for Brice and the service team! More

Finally some good service for my 2016 Jeep Renegade! After multiple bad experiences elsewhere, I called Frisco Jeep when my Service Engine light came on after the freeze last week. Michael in the Serv After multiple bad experiences elsewhere, I called Frisco Jeep when my Service Engine light came on after the freeze last week. Michael in the Service Dpt. had it serviced within a few days, was very courteous, professional, and diligent to obtain the best cost savings as he could find. Kudos and thank you. More

Love Hunter in service! He always goes above and beyond to make visits easy and painless. I dropped my car off once and forgot to leave the keys. I had Uber’d somewhere c He always goes above and beyond to make visits easy and painless. I dropped my car off once and forgot to leave the keys. I had Uber’d somewhere close by to wait and Hunter came to me to get the keys instead of me having to Uber back. That level of customer service is so rare and should be rewarded! Hunter keeps my family coming back to FDRJ for our Jeeps’ service. More

Thank you for the fast service. I had a problem with stop and start battery which you then changed. Now it’s ok but the stop and start system doesn’t work because it’s not charged e I had a problem with stop and start battery which you then changed. Now it’s ok but the stop and start system doesn’t work because it’s not charged enough. Is it normal? More