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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

4.5
2,342 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,342 reviews

October 16, 2022

The service manager was great. He communicated with me every day and finish the work on time. Thank you Hunter, great job. More

by Rgroffie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter pierce
Oct 19, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thanks for taking the time to share your great service review with us here at Frisco Chrysler Dodge Jeep Ram! It was our pleasure to work with you, and we look forward to working with you in the future.

October 11, 2022

Chris Melhas did an amazing job and was great to work with..he kept me updated though out the process. More

by Mehreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris malhas
Oct 12, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Mehreen, it's great to know that we provided you with such a positive experience here at Frisco Chrysler Dodge Jeep Ram. Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

September 30, 2022

Outstanding periodic maintenance service experience. Roy under committed and over delivered, having me on my way in less than the two hours he quoted me. Well done Roy and Frisco dealership. More

by waystewart123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
Oct 01, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hi there, It's fantastic to know that our team could get you back on the road in a timely manner. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

September 24, 2022

Best Ram dealership I’ve ever used. Brought in my truck without an appointment with multiple cars in front of me, I was quoted at least four hours and they gave me a shuttle home. 1.5 h More

by Nikko_Linn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Staff
Sep 26, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hello. We're happy to learn you received prompt and efficient service from our team and enjoyed the shuttle offered. We strive to deliver good quality care, and we're glad you found this to be the case during your visit. Thank you for bringing your vehicle to us at Frisco Chrysler Dodge Jeep Ram, and have a good day!

September 23, 2022

Worked with theee different CDJR dealerships to get the vehicle I wanted as three different dealers had them. Frisco was the quickest a simplest deal. If you do your research, the best deal can be had at F More

by bwracine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Ballinger
Sep 23, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram! We are happy to know that you got the best deal with our Sales Team. Let us know if there is anything else we can help you with!

September 22, 2022

Pricing practices are very misleading. Website had a "Frisco easy price" of $60,555, but when I called in to try and make a deal I was told there was a 5k "markup" that was not noted on t More

by deanyeck
Price
Recommend Dealer
No
Employees Worked With
David
Sep 22, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Dean, Thank you for sharing your review for us here at Frisco Chrysler Dodge Jeep Ram, and I would like to discuss with you our pricing. Please email me your best contact information to further discuss this in greater detail. Thank you, Tyler Letson General Sales Manager tylerletson@greenwayauto.com

Sep 22, 2022 -

deanyeck responded

Tyler, You put on this dealer review site for all to see that you want my email so you can call me ("I would like to discuss with you our priciing"), but then you delegate the call to someone on your staff. The call I received was only to explain why your dealership marked the vehicle up 5k above the advertised price, not a call to honor the website price which would have been the ethical thing to do. Not the correct way to respond and changes nothing about the experience, in fact, makes its just a bit worse.

September 04, 2022

Bought a brand new Ram 1500 Crew Cab Lonestar Edition from them. They offered the best price of the 3 dealership I went to. The only thing they snuck in was Luxcare which I didn’t really want. Overall, q More

by Joel S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
Sep 06, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram 1500 Crew Cab Lone Star, Joel! We are pleased to learn about how wonderful your experience was at Frisco Chrysler Dodge Jeep Ram. It is excellent to see that our Sales Team was friendly and helpful and was able to beat out competitor pricing to get you a great deal. Thank you for taking the time to leave us a review and recommendation.

Oct 28, 2022 -

Joel S responded

Edited

Oct 28, 2022 -

Joel S responded

Edited

September 01, 2022

The finance manager John reed completely lied to me. Added a warranty on my car that turned out to be not needed. When trying to cancel I got the run around so I called FCA and they confirmed there was More

by Dylanmanning189
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Reed
Sep 03, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to provide us with your feedback. We take our customer feedback very seriously and would like to speak with you about your recent purchase and communication with our staff. Please contact our Customer Service Team at (469) 888-4788 so that we may discuss this further. Best, Customer Service Team (469) 888-4788

August 31, 2022

Bought a new battery for my Jeep and a oil change, was quoted a little over $400 after it was done I ended up paying $606 with no explanation because my service advisor Chris M. Wasn't there. I've been tr More

by Richie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Malhas
Sep 02, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Richie, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you to address the bill for your latest service visit. Please email me with your preferred contact information. Thank you, Brad Heitz Parts & Service Director bradheitz@friscocdjr.com

Sep 02, 2022 -

Richie responded

Angel 7164441845.

August 22, 2022

Paid to fix leak on both front doors and replace carpet. I had to take it back 5 times. The never replaced carpet and I paid for an oil and air filter change that they did not do. My oil was black when I t More

by tamlynmartin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Letson
Aug 25, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for bringing this to my attention. I would appreciate the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Thank you, Brad Heitz Parts & Service Director bradheitz@friscocdjr.com

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