Frisco Chrysler Dodge Jeep Ram

Smooth transaction. I probably gave them a hard time negotiating the trade-in value, but everyone was nice! I probably gave them a hard time negotiating the trade-in value, but everyone was nice! More

Person who checked in vehicle didn’t do anything he said he would. We changed phone numbers and it wasn’t changed, said he didn’t need carshield information and it was needed. Said someone else old contact he would. We changed phone numbers and it wasn’t changed, said he didn’t need carshield information and it was needed. Said someone else old contact us after he went out of town and no one contacted us. I called 3-4 times over a week and no one called back. Car sat for one week without any contact. Day after vehicle picked up, additional issues have happened and my son almost missed a wedding. Repair process has caused at least 2 more issues and we have to return the vehicle Monday. After 2 weeks already, now we will be back without the vehicle for another week. Terrible communication, terrible service and the car still isn’t ready to drive after 2 weeks. More

Chris was a very helpful sales guy who took great care to answer all my questions and take care of most of my deal before I even got to the dealership!! Easy to deal with, fair on my trade!! They do need m answer all my questions and take care of most of my deal before I even got to the dealership!! Easy to deal with, fair on my trade!! They do need more finance people so you can get out quicker but an overall great experience. More

My service technician was very professional and courteous. In spite of the talk about service issues I was pleased with my service. courteous. In spite of the talk about service issues I was pleased with my service. More

Hunter Pearce was my service advisor and has been my advisor for over a year now. Each time I bring my truck in for service, he remembers who I am, is proactive I. Getting it serviced, keeps me well-in advisor for over a year now. Each time I bring my truck in for service, he remembers who I am, is proactive I. Getting it serviced, keeps me well-informed, and is very professional, polite, and courteous. More

Truly excellent and exceptional dealer! Will continue to use Frisco Jeep for all service needs. Will continue to use Frisco Jeep for all service needs. More

Excellent customer service who was ready to answer all and any questions we had. Would hundred percent recommend again to friends and family looking to get a good deal! and any questions we had. Would hundred percent recommend again to friends and family looking to get a good deal! More

Great experience. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. More

Excellent service experience, I recommend Davis Pham he is my advisor and he always take care of all service needs for all of my cars! is my advisor and he always take care of all service needs for all of my cars! More

Displeased with my purchase, I was not disclosed that my vehicle horn was not functioning. vehicle horn was not functioning. More