
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I recently purchased a car with the help of Omer, and I can’t say enough good things about the experience with him personally. While there were a few challenges, Omer was incredibly patient and supportive can’t say enough good things about the experience with him personally. While there were a few challenges, Omer was incredibly patient and supportive throughout. He took the time to work with us, answered all our questions, and made sure we felt comfortable every step of the way. His professionalism and dedication truly made a difference, and I would highly recommend Omer to anyone looking for a reliable and caring salesperson. Unfortunately, I can’t say the same for the dealership’s management team. Looking at the $65,000 vehicle, I expected a bit more acknowledgment from the team handling the paperwork (until it was time to sign, of course, and I must say, Ravi was fantastic; he was knowledgeable and efficient), but they were non-existent and didn’t engage with us at all. The process took five hours of back and forth, with significant wasted time. It felt like Omer was the only one genuinely invested in our experience, and without his efforts, we would likely have walked away—and likely would have if they hadn't taken the key to our vehicle. Overall, Omer was outstanding, but the dealership’s management/financial team left much to be desired More
Loved the car! Salespeople were very attentive and helpful. All around good experience at this dealership. Salespeople were very attentive and helpful. All around good experience at this dealership. More
stayed true to their pure price promise! no xx, super easy process, super nice people! no xx, super easy process, super nice people! More
Frustrated that I had to wait 3 hours for oil change/tire rotation. Been customer there since 2016! I’m on my third grand Cherokee leased at this dealership even though I live right by Huffines. My servic rotation. Been customer there since 2016! I’m on my third grand Cherokee leased at this dealership even though I live right by Huffines. My service advisor was awesome. He made it right for me. But this is a simple service and I had an appointment! The service department has declined at this dealership over the years. In today’s world there’s too many choices for car service. Most of the oil change places get you in and out in less than 30 minutes. Only reason I’m returning to dealership is because I purchased the service agreement up front. Hoping management can fix this issue More
The representatives did a good job explaining the repairs and communicated well throughout the entire 2 day process. A lot of time I delay non priority maintenance with my Pacifica because Chrysler doesn't h and communicated well throughout the entire 2 day process. A lot of time I delay non priority maintenance with my Pacifica because Chrysler doesn't have loaner cars. I've been told no dealerships do it anymore, but I've been given a loaner all day from Subaru for a 2 hour job on my Outback. More
I came in for a brake inspection, they said "we'll call you soon". They had my car all day, no phone call; I called at the end of the day, no answer. The next morning I got an email with $7,800 service est you soon". They had my car all day, no phone call; I called at the end of the day, no answer. The next morning I got an email with $7,800 service estimate for 13 repairs. The rear brake pad repair ($550) is the only reason I took my car in for service. I called (they finally answered) and said "do nothing, I'll be there in 10 min to pick up my car and take it somewhere else." When I arrived they handed me a $279 bill for "diagnostic fees". Obviously I refused to pay, left immediately. Next day I was at Brakes Plus at 8am. Left at 10am with new rear brakes pads and resurfaced brake rotors. Total bill: $380. More
Great service and communication from sending out a reminder about my appointment to keeping me up to date on the status of the work being done. reminder about my appointment to keeping me up to date on the status of the work being done. More