Frisco Chrysler Dodge Jeep Ram

From the minute we scheduled an appointment, the entire staff was attentive and professional. We received a personalized video message from Jo welcoming us. When we arrived at the dealership, we were greet staff was attentive and professional. We received a personalized video message from Jo welcoming us. When we arrived at the dealership, we were greeted at the door and directed to our salesperson Mike. He directed us to where all the goodies and restrooms were. The car we were interested in was already parked up front for us to test drive. We did our research before coming so we knew what the price. This was the only car that ticked all our boxes. It was such a smooth transaction. No haggling, no going back and forth. Once approved for financing, we met with Henry. He was quick and efficient, yet thorough. While handling all the paperwork, the car was getting detailed and delivered clean and shiny. All in, we were finished in less than 90 minutes. It was such a pleasant experience. Gorgeous building with a professional staff. Couldn't have asked for a better experience. Thank you all! Cheers! More

4 hours for oil change and rotation with appointment. Service going down. Been going for over 10 years. Service going down. Been going for over 10 years. More

I would NOT recommend buying a used car for them. 5 weeks after purchasing a used vehicle , the check engine light came on. Took it to a dealership closer to our home. There was a leak in the cool 5 weeks after purchasing a used vehicle , the check engine light came on. Took it to a dealership closer to our home. There was a leak in the coolant system. We were told that it looked like someone had probably known that there was a leak and just topped it off. We purchased a warranty which included a rental car when warranty work was being done. We continue to call Will( the salesman that sold us this car) He continues to say he will talk to his manager and call back. That never happens! We have tried to talk to the GM, sales manager, parts manager….. our calls go straight to voicemail. They refuse to call us back. 5 days now with no rental! This is just one of the many issues we have had with them. They forget to do the state inspection when we bought the car. Called us and didn’t mention that. Instead wanted us to come back over to the dealership to get a tank of gas and a wash . Finding out that they were just trying to not have to tell us that the inspection had not been done. This was about three weeks after we purchased the car. I can go on and on with other deceptive things they have done! I will never buy a car from them and will pass the word on to anyone that I know looking to purchase a vehicle! More

Derrick was very helpful. He was knowledgeable and friendly. I would recommend himas a service representative He was knowledgeable and friendly. I would recommend himas a service representative More

Brand new 2024 Jeep Grand Cherokee 4Xe. Front axle assembly replacement at 2500 miles. Both front axles replaced again at 10k miles. Car still experiencing same issues. Multiple recalls but Front axle assembly replacement at 2500 miles. Both front axles replaced again at 10k miles. Car still experiencing same issues. Multiple recalls but no parts available to fix this $70k dollar car. More

Excellent. Taken care well by Derrick. I will come again for the service. Good job done. Taken care well by Derrick. I will come again for the service. Good job done. More

The best service I’ve ever received at a dealership. Honestly, I never thought I’d find a place where I feel at home, where I can fully trust the technicians, the mechanics, and especially the service a Honestly, I never thought I’d find a place where I feel at home, where I can fully trust the technicians, the mechanics, and especially the service advisor. My service advisor, Derek, is one of the most genuine, humble, and kind people I’ve ever met, and he’s truly dedicated to his work. I really hope every dealership can keep people like him on their team. Gary A. More

Carey and his team were professional, courteous and quick. I do all my maintenance with them and will continue to do so quick. I do all my maintenance with them and will continue to do so More

Hunter is the absolute best service advisor, hands down! He helped me with my Jeep regarding an issue that didn’t even start with him. Will definitely go back to him for any future needs; he slays He helped me with my Jeep regarding an issue that didn’t even start with him. Will definitely go back to him for any future needs; he slays More

Super friendly, and they got me out cheaper than expected. I'd definitely recommend and will be back again. expected. I'd definitely recommend and will be back again. More