Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,629 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Failed to complete service requested. Spent over $2000 on other service. Items did not even replace my windshield wipers. When I called for connection with service advisor was answered by Spent over $2000 on other service. Items did not even replace my windshield wipers. When I called for connection with service advisor was answered by an answering service that was useless. More
Got cheated. The dealership cheated the insurance company. They started the work without my approval and didn't allow me to take my vehicle back. Never going back The dealership cheated the insurance company. They started the work without my approval and didn't allow me to take my vehicle back. Never going back again and would leave the experience in Google soon. Very disappointed More
Evaluation and work was done quickly, issues my service manager was not around when I picked up car, no one to explain exactly what work was done and the price was expensive, receipt explained work done bu manager was not around when I picked up car, no one to explain exactly what work was done and the price was expensive, receipt explained work done but I could not see where the new part was evap emission system can run all over engine to behind driver rear wheel. Just like to know for my own piece of mind, pictures of old part, new part and where work was done on car. The link to keep me informed of work being done probably should include pictures. Satisfied with everything but the price. More
Helpful, good communication, Hunter took ownership of the situation and managed the repair from start to finish. Would definitely use the deadlership again based on this experience situation and managed the repair from start to finish. Would definitely use the deadlership again based on this experience More
Terrible service department and was duped by sales. In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a wa In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a warranty issue and I need approval for a loaner? Oh yeah, I also need to make a reservation for a rental car and then ask for reimbursement. I need to burn 3 hours of my time after spending for the platinum service? I'm going back to Range Rover and getting real service. Be cautious with this dealership and what they sell you by way of service. They cannot deliver. Not only that, but they did not even address the Autostart issues. Bad. Sadly, just another slime ball car dealership. More
When I asked, 'is there anything else wrong' they left out serious door and step damage, no antenna to complete the radio (and wrong base screw), windshield stars, and two doors' Automatic locks don't wor out serious door and step damage, no antenna to complete the radio (and wrong base screw), windshield stars, and two doors' Automatic locks don't work. They also claimed a bad internet estimate and started the negotiations $1000 higher than the estimate. They resemble the complete stereotypical used car salesmen and I'm sorry I trusted them. More
This place was clear & transparent. Ryan worked with my maintenance program, and took care of my needs. Customer service was excellent. I will ge going back Ryan worked with my maintenance program, and took care of my needs. Customer service was excellent. I will ge going back More
Davis was very detailed with the scope of work, time it would take, and any additional questions I had. He made sure to keep me updated throughout the whole process. He was very friendly and professional. would take, and any additional questions I had. He made sure to keep me updated throughout the whole process. He was very friendly and professional. I would recommend him 10/10! More