Frisco Chrysler Dodge Jeep Ram - Service Center

Excellent communication, great customer service. Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic s Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic service. More

My first time here. David did a very good job explaining the service I requested David did a very good job explaining the service I requested More

For the second consecutive visit I have had a xxxx of a time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I d time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I dropped my truck off on 2/22 I started out with James Bohn. AFTER 2 WEEKS thank goodness Ryan Parish took over for my vehicle. If there is one positive experience it was Ryan. He's the only one who gave a xxxx about me & keeping me updated on a regular basis. Ryan deserves a 10 out of 10. I got my truck back on 3/11 thanks to Ryan & the service tech going above & beyond after the fact. With this being the second consecutive visit with major communication issues & the fact it took over 2 weeks for both visits & without loaners offered, I will not be coming back due to the lack of communication & length of service. If I was offered a loaner or rental I would consider coming back, but I'm afraid those are not options & not something I would like to test again. Again Ryan is awesome & you need about 20 Ryan's. More

Very friendly and quick service. Was personally checking on my truck and giving me updates. Was personally checking on my truck and giving me updates. More

The dealership is dog xxxx but Davis is an incredible service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to c service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to come there for service More

Everyone was professional and helpful. Davis was exceptional and the tech did an excellent job. Davis was exceptional and the tech did an excellent job. More

Friendly environment as soon as I stepped through the doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me More

Ordered radio in January and received finally after almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new painted fender More

Polite,prompt, informed. Davis was very polite prompt and informed about what I needed to have to be performed and it was done and I am satisfied with the work. Davis was very polite prompt and informed about what I needed to have to be performed and it was done and I am satisfied with the work. More

Very knowledgeable, & friendly. Nice place to bring my working van in. My service advisor & technician are very knowledgeable & friendly. Nice place to bring my working van in. My service advisor & technician are very knowledgeable & friendly. More