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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,699 Reviews
Call Service Center (855) 768-9103

1,699 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 05, 2024

Hunter helped us out with our service! I always choose due to he's very through on my service history and gets the job done fast More

by dheemantn
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to know our team was able to assist you quickly and efficiently. Their attention to detail, especially when reviewing service history, is an asset we value at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your positive experience.

March 05, 2024

Hunter is always great and easy to work with. However whoever worked on my tire left the valve stem loose and I got a flat tire. I had to get this fixed at a tire shop. Very inconvenient More

by MILOMILO1992
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for your review. We appreciate your feedback as we always wish to provide great service for our guests here at Frisco Chrysler Dodge Jeep Ram. Please don't hesitate to reach out to us directly if you'd like to discuss your valve stem or service visit in greater detail. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 03, 2024

Almost a 3 hour wait for an oil change and tire rotation with an appointment. Worse was told it would be 1.5hours when checking in. More

by AMERGAFFAR
Recommend Dealer
No
Employees Worked With
Ryan
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us here at Frisco Chrysler Dodge Jeep Ram. At your convenience, I would appreciate connecting with you to address your wait time with our Service Department for your oil change and tire rotation appointment and the level of communication you received. Would you mind sending me your preferred contact information so we can discuss this further? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 03, 2024

A wonderful experience because Ryan's professionalism. Ryan expertise and knowledge about my vehicle situation was pleasing. He took the opportunity to actively engage in real conversation to understand m More

by rspinks94
Recommend Dealer
Yes
Employees Worked With
Ryan was extremely professional and helpful
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team was able to provide knowledgeable assistance and engage with you effectively. At Frisco Chrysler Dodge Jeep Ram, we prioritize professionalism and understanding our customers' unique needs. Thanks for your supportive feedback!

March 03, 2024

Ryan was very knowledgeable, fixed all the issues I had in the car with prompt delivery. He kept me informed in each stage of the process. Great guy! More

by gopipsam
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear that our team could address your car's issues effectively and keep you informed throughout the process at Frisco Chrysler Dodge Jeep Ram. Much appreciated for sharing your experience!

March 02, 2024

Ryan was great to work with and took care of my Grand Cherokee service needs quickly and accurately. More

by rstubble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that you were satisfied with how our team managed your Grand Cherokee's service. At Frisco Chrysler Dodge Jeep Ram, we aim for efficiency and accuracy. Thank you for the positive feedback.

March 02, 2024

Great experience Worked around all the scenarios requested and provided good support for the purchase on the technical front More

by masthanjaffer
Recommend Dealer
Yes
Employees Worked With
Jose R
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to know you found our support during your purchase process effective at Frisco Chrysler Dodge Jeep Ram. Thanks for acknowledging our efforts.

March 01, 2024

Jake has made himself very available and involved in getting Chrysler to do the right thing! More

by Fort Worth Frog
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased that our team was able to assist satisfactorily. Your positive evaluation solidifies Frisco Chrysler Dodge Jeep Ram's customer service commitment. We appreciate you letting us know Jake did well.

March 01, 2024

Is was very good Looking forward to work again with the dealership I had a great experience More

by JH.BURGOSRIVERA
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback! Our team at Frisco Chrysler Dodge Jeep Ram is always ready to assist. Thank you for choosing us.

February 29, 2024

Quick repair that was done scheduled. Work is in and completed Battery replacement to resolve A light More

by shawk11111
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that the quick battery replacement at Frisco Chrysler Dodge Jeep Ram met your needs. Thank you for sharing!

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