Frisco Chrysler Dodge Jeep Ram - Service Center

Ryan was quick, thorough and friendly The dealership was great. Ryan was quick, thorough and very friendly. I was out and in with an oil change, car, tire, rotation, and other maintenance issues with my Wag great. Ryan was quick, thorough and very friendly. I was out and in with an oil change, car, tire, rotation, and other maintenance issues with my Wagoneer and under an hour and a half half. I was very happy with my experience. More

I had a great experience. Hunter was honest and polite. My car was finished in the time frame stated. Thank you Hunter was honest and polite. My car was finished in the time frame stated. Thank you More

My experience overall was long and drawn out but constant communication from Ryan and his willingness to do anything required to move things along made it bearable. I would recommend any other staff to take communication from Ryan and his willingness to do anything required to move things along made it bearable. I would recommend any other staff to take notes from him on how to provide a memorable/positive customer service experience. Bravo Ryan! More

Davis is the man! Davis was a great help and wonderful experience! Thank you Davis! Davis was a great help and wonderful experience! Thank you Davis! More

Amazing People tented to my need and made me feel like was important Just perfect was important Just perfect More

Absolutely professional and amazing service as usual. Jake and the team delivered above and beyond Jake and the team delivered above and beyond More

Great experience and good knowledge about the vehicles and customer needs, not trying to oversell but providing what it was needed and customer needs, not trying to oversell but providing what it was needed More

I was very pleased with. It's all about the service advisers. Way to go Jamie and Darin. It's all about the service advisers. Way to go Jamie and Darin. More

It took almost 2 months to get the work done on my vehicle because of an apparent error in parts being ordered for a fender repair. Over a week before I was able to pick up my car Gaven informed me th vehicle because of an apparent error in parts being ordered for a fender repair. Over a week before I was able to pick up my car Gaven informed me that a hood switch was missing. He said it would be replaced before I picked it up but it was not. Gaven insisted that I must have been brought it in without the switch which could not have been possible. In looking at the area that the switch sits in it was clear that it was freshly removed. Also, without this switch I was not able to charge the car or operate it in battery mode. It took another week to get the switch in and installed. He was also supposed to get the car inspected and that was not done or offered. I did not insist on it as I was not confident it would be done in a timely manner. More

Horrible communication. Tried to sneak in replacing my shocks for $3300. Did absolutely everything possible to not give a rental/loaner. Tried to sneak in replacing my shocks for $3300. Did absolutely everything possible to not give a rental/loaner. More