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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.5
1,930 Reviews

1,930 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 17, 2024

Great service! I was able to get in and out within 45 minutes for an oil change. More

by chris h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan-Service
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram for your oil change and noting our efficient service. We appreciate your feedback and value your time.

May 17, 2024

Dereck Ballinger was awesome. Made purchasing car smooth and easy. No hassles and no hidden costs or fees. He was up front with us no haggling for a better price needed. Defi More

by rrgrjcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck Ballinger. 10 stars
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback about the purchasing process at Frisco Chrysler Dodge Jeep Ram. We appreciate your recognition of our team's transparency and straightforward dealings. We value your business and are glad to hear that you had a positive experience with us.

May 17, 2024

Chris and the dealership made sure my vehicle was received cleaner that I dropped it off. More

by DEVAUGHN_JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Black, Caleb Oropeza, Stephen Bruneau, Tyler Letson, Aaron Cameron, Stevan Garza, David Ogbe, Drew Lippincott, Ozzy Mamoor
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We are glad to know our team met your expectations with the vehicle cleaning process. We look forward to continuing to serve you in the future.

May 16, 2024

I made an appointment for an oil change and tire rotation. I arrived 15 minutes early and they took my car straight back. I was then quoted by Ryan Parish that it would be an hour to an hour and a h More

by cydneylane22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Parish
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I like the chance to speak with you about your experience with our Service Team regarding the subsequent wait time for the oil change and tire rotation performed on your vehicle, as well as your tire lock. Please reach out to me at your earliest convenience so we can discuss this. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 16, 2024

Jake provided such excellent service! Explained everything and made my experience with no hesitation. Thank you! More

by ajeesh_nair94
Recommend Dealer
Yes
Employees Worked With
Jake Kelly
May 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to know our team at Frisco Chrysler Dodge Jeep Ram met your expectations. It's pleasing to hear you found the explanations useful during your experience. We appreciate your positive feedback.

May 15, 2024

Henry was a great salesman. I enjoyed my experience. I would recommend FCDR to my friends and family. More

by JESSICA.ANNE.CREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that you found our team member helpful during your visit at Frisco Chrysler Dodge Jeep Ram. We greatly appreciate your recommendations. Thank you for taking the time to leave a review.

May 15, 2024

Great service. Great communication. Promised to have car back by end of day and deadline was met. More

by shlgarrido22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear you found the service at Frisco Chrysler Dodge Jeep Ram to be great, especially in terms of communication and timeliness. Thank you for your kind remarks.

May 15, 2024

I think the entire crew was very professional, they made it easy for me to buy my scat pack. I was in and out in less than an hour. Mr. Wood was very informative and helpful. 👍🏻 More

by jeremysumrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martavious Wood, Michael Black, Stephen Bruneau, Tyler Letson, Aaron Cameron
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It’s great to hear you found our team professional and efficient while purchasing your scat pack, and valued the information offered by them. Your kind feedback is appreciated at Frisco Chrysler Dodge Jeep Ram.

May 15, 2024

Hunter and Lester have provided excellent service each time I have come in. Services have been done in a timely manner, and I have always been treated with respect. More

by lttlmsmft4
Recommend Dealer
Yes
Employees Worked With
Lester, Hunter
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words regarding the service at Frisco Chrysler Dodge Jeep Ram. It's our responsibility to ensure timely completion and respect in every interaction we have. Thank you for trusting us with this commitment.

May 14, 2024

I had my Jeep serviced for the 4wd light. There were so many communication issues. Service tech never available. Ended up paying out of pocket cost on a "courtesy rental". Asked for a manager More

by Crystal
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Crystal, Please know that we take your feedback seriously. I would appreciate the opportunity to further discuss the level of communication that you have received from our Service Team regarding a 4WD light repair on your Jeep, as well as your feedback regarding a rental vehicle. Can you please reach out to me with your preferred contact information? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

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