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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,766 Reviews

1,766 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 14, 2024

Evaluation and work was done quickly, issues my service manager was not around when I picked up car, no one to explain exactly what work was done and the price was expensive, receipt explained work done bu More

by sebsutton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Kelly
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to share your review with us at Frisco Chrysler Dodge Jeep Ram. Ensuring customer satisfaction is our top priority. Please feel free to reach out to us if you'd like to further discuss your service visit or the level of communication you received. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 13, 2024

Terrible service department and was duped by sales. In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a wa More

by NeverBuyJeepFrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Letson
Mar 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Unfortunately, we cannot find your service history without proper contact information. Please feel free to email me directly so we can try to address your concerns. tylerletson@greenwayauto.com

March 13, 2024

Fast in and out. Provided good service! Will be back in the future if problems occur! More

by rdbvetsx
Recommend Dealer
Yes
Employees Worked With
James
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your applaud for our prompt service at Frisco Chrysler Dodge Jeep Ram. We're here to assist you if trouble stirs.

March 13, 2024

Helpful, good communication, Hunter took ownership of the situation and managed the repair from start to finish. Would definitely use the deadlership again based on this experience More

by nicholashoulihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for taking the time to positively review our dealership. It is pleasing to know that our Service Team was communicative and helpful from beginning to end while repairing your vehicle. If we can be of any further assistance, please reach out to us at Frisco Chrysler Dodge Jeep Ram.

March 13, 2024

When I asked, 'is there anything else wrong' they left out serious door and step damage, no antenna to complete the radio (and wrong base screw), windshield stars, and two doors' Automatic locks don't wor More

by rock1503
Recommend Dealer
No
Employees Worked With
Aaron (sp?- mgr) and David (sales).
March 12, 2024

This place was clear & transparent. Ryan worked with my maintenance program, and took care of my needs. Customer service was excellent. I will ge going back More

by malcolm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Selinas
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the glowing review, Malcolm. It makes our day to know that the Service Team here at Frisco Chrysler Dodge Jeep Ram was clear and transparent while providing good customer service and taking care of your vehicle's needs. Should you need any further assistance, feel free to reach out.

March 11, 2024

Transparent. Resourceful. Eager to help and exceed expectations. He sold me two cars and I didn't feel like I had been exploited or violated More

by SCOTTJACKSONFAMILY
Recommend Dealer
Yes
Employees Worked With
Henry Truong
March 11, 2024

Davis was very detailed with the scope of work, time it would take, and any additional questions I had. He made sure to keep me updated throughout the whole process. He was very friendly and professional. More

by ladyeth18
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Jul 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a positive experience with our team. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

March 10, 2024

I really enjoy working with 'Ryan Salinas', I like the customer service and service provided to my vehicle, please keep up the good work. More

by Ray Martinez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
The service was excellent.
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. At Frisco Chrysler Dodge Jeep Ram, we're glad our team could provide you with the excellent customer service and vehicle service that meets your needs. Your support encourages us to strive even harder.

March 10, 2024

The team was friendly, helpful and knowledgeable. They were able to work through our requests and schedule to help us. More

by jdhowells
Recommend Dealer
Yes
Employees Worked With
Sam, Aaron and Dylan
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear our team at Frisco Chrysler Dodge Jeep Ram could meet your requests efficiently. Your remarks about their friendliness, capability, and knowledge are noted and appreciated.

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