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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.5
1,930 Reviews
Call Service Center (855) 768-9103

1,930 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 14, 2024

The service team was the best team of professionals Ive had the pleasure of servicing my vehicle with. More

by mstrclr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
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May 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Great to hear our service team met your expectations at Frisco Chrysler Dodge Jeep Ram. We aim for all-round professionalism. Thanks for the acknowledgment.

May 13, 2024

Chris was attentive and did a grear job explaining the situation and when the car had to stay for repairs under warranty, he processed having a rental the same day. More

by Maria espinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
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May 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Ensuring warranty-related issues are swiftly addressed and offering rentals is central to our service commitment. Thank you for the great review!

May 13, 2024

Don't think my request was followed. Asked to get wheel centered after alignment and was not corrected. More

by VAHOO21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan parish
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May 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I would appreciate the chance to speak with you about the tire alignment conducted on your car and the request to have your wheel centered made to our Service Team. Please email me your best availability to discuss this. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 12, 2024

Great customer service, appt was also on time. Few other things were presented to get serviced and explained in detail. More

by patrickaszako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Report | Print
May 12, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that you found our customer service and appointment timing satisfactory at Frisco Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if additional services explain in detail are required. We appreciate your 5-star rating.

May 11, 2024

It was a pleasure working with Ravi Patel and the team on this purchase. They answered all my questions and concerns with straight forward answers and worked hard with me to get this car bought. Even got it More

by jimrid2010
Recommend Dealer
Yes
Employees Worked With
Ravi Patel
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May 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear our team provided clear answers and assistance during your purchase at Frisco Chrysler Dodge Jeep Ram. Enjoy your new car—the fact that it was shipped directly to you is just a cherry on top! Thank you for recognizing their efforts with 5 full stars.

May 11, 2024

They’re usually able to work me into a service appointment. I have no complaints about the work done on my car there. The shuttle service is convenient and reliable. More

by donnaegele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Report | Print
May 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We value your feedback regarding the accessibility of our service appointments and efficiency of car maintenance at Frisco Chrysler Dodge Jeep Ram. We also appreciate your positive feedback about our dependable shuttle service. Thank you for choosing us.

May 11, 2024

Great experience and great staff that you guys have at the dealership. HIGHLY RECOMMEND and would be back More

by frankarroyojr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold
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May 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your high recommendation and note of our staff at Frisco Chrysler Dodge Jeep Ram. Your acknowledgement is valuable for us, have a good day!

May 11, 2024

My service rep, Davis Pham, is amazing. His advice and assistance is spot on. He is very efficient and respectful of my time and resources. More

by WILSONLIBERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
May 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive comments about the service at Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team was efficient and respectful of your time. Thank you for sharing your experience.

May 10, 2024

He had Poor communication throught the service and the explanation of what needed to get done wasn't there. They also scratched the trunk of my car. More

by 6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parish
Report | Print
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience and communication with our team. Can you please contact me at your earliest convenience? Robert Stickles Service Manager robertstickles@greenwayauto.com

May 10, 2024

Unsatisfied with Service. Didn’t fix the problem. Incompetent in the simplest of tasks. Waste of $1500. More

by MATTHEW74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department 0
Report | Print
May 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for informing us about your experience with our Service Team. Your satisfaction means a lot to us here at Frisco Chrysler Dodge Jeep Ram and I would like the chance to discuss your feedback regarding the repairs performed on your vehicle. Can you please email me with your preferred contact information? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

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