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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,765 Reviews

1,765 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 03, 2024

Ryan was very knowledgeable, fixed all the issues I had in the car with prompt delivery. He kept me informed in each stage of the process. Great guy! More

by gopipsam
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear that our team could address your car's issues effectively and keep you informed throughout the process at Frisco Chrysler Dodge Jeep Ram. Much appreciated for sharing your experience!

March 02, 2024

Great experience Worked around all the scenarios requested and provided good support for the purchase on the technical front More

by masthanjaffer
Recommend Dealer
Yes
Employees Worked With
Jose R
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to know you found our support during your purchase process effective at Frisco Chrysler Dodge Jeep Ram. Thanks for acknowledging our efforts.

March 02, 2024

Ryan was great to work with and took care of my Grand Cherokee service needs quickly and accurately. More

by rstubble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that you were satisfied with how our team managed your Grand Cherokee's service. At Frisco Chrysler Dodge Jeep Ram, we aim for efficiency and accuracy. Thank you for the positive feedback.

March 01, 2024

Jake has made himself very available and involved in getting Chrysler to do the right thing! More

by Fort Worth Frog
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased that our team was able to assist satisfactorily. Your positive evaluation solidifies Frisco Chrysler Dodge Jeep Ram's customer service commitment. We appreciate you letting us know Jake did well.

March 01, 2024

Is was very good Looking forward to work again with the dealership I had a great experience More

by JH.BURGOSRIVERA
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback! Our team at Frisco Chrysler Dodge Jeep Ram is always ready to assist. Thank you for choosing us.

February 29, 2024

Davis is so kind and professional. He finds out best solution to my car with low cost. We truly appreciate him. More

by ma.fukunaga
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about the way our team handled your situation, offering a low-cost solution for your car. It's indeed crucial that professionalism and honesty are maintained when dealing with such issues. Thanks again from Frisco Chrysler Dodge Jeep Ram.

February 29, 2024

Great. Followed Davis from McKinney. Has always been honest & fair and very responsive. As it's an older Jeep w/220K miles, all the major work necessary has More

by ds2tx
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your loyalty to our team member and Frisco Chrysler Dodge Jeep Ram. Good to know that the service for your older Jeep has lived up to expectations. Thank you for choosing us!

February 29, 2024

Quick repair that was done scheduled. Work is in and completed Battery replacement to resolve A light More

by shawk11111
Recommend Dealer
Yes
Employees Worked With
Gavin
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that the quick battery replacement at Frisco Chrysler Dodge Jeep Ram met your needs. Thank you for sharing!

February 29, 2024

Excellent Excellent working with David, made us feel at ease, and he went out of his way to make sure we were satisfied More

by Mh3scoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David ?
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Your praise for the efforts of our team at Frisco Chrysler Dodge Jeep Ram is highly appreciated. It's great you felt comfortable and satisfied with us. Let's keep driving forward together!

February 29, 2024

Rude customer service. Not friendly. Felt unwanted as a customer. Ignored. Contact with the employee was very difficult. Confused. More

by Dell
Recommend Dealer
No
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Dell, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. When given the opportunity, I would appreciate speaking with you about the level of customer service and communication you received from our team. Will you please reach out to me so we can discuss this further? Best regards, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

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