Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,704 Reviews
Call Service Center (855) 768-9103

1,704 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
January 29, 2024

These xxxxing text messages are enough to drive anybody crazy. The work has not even been done yet and I'm getting tons of text messages every day. Incredibly stupid More

by todd.kirkby
Recommend Dealer
No
Employees Worked With
No one it is the management that is gigantically stupid
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your feedback. We want every customer to have a positive experience and I would appreciate the opportunity to address the level of communication that you have received from our Service Team. Please contact me at your earliest convenience. I look forward to hearing from you soon. Robert Stickles Service Manager robertstickles@greenwayauto.com

January 29, 2024

All of the staff was friendly and helpful. My only complaint was that the key to the car wasn't working right when I got the car. It took two weeks to fix by replacing the key but that should' More

by Jdadres
Recommend Dealer
Yes
Employees Worked With
Ravi Patel
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback. We are happy you found our team to be friendly and helpful. If you'd like to discuss your vehicle's key in greater detail, please feel free to contact us. Best regards, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

January 29, 2024

Quick service. Explained the work my Jeep needed and guaranteed work on the same day. Great communication and customer service More

by ELOVE81
Recommend Dealer
Yes
Employees Worked With
Malakai
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that you had a prompt service experience with your Jeep at Frisco Chrysler Dodge Jeep Ram. Thank you for noting our good communication and customer care.

January 29, 2024

It was good. The parts were not in despite me confirming before scheduling the appointment but they got it done. My only ask would've been that they be more proac More

by NewExplorer
Recommend Dealer
Yes
Employees Worked With
Gaven
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for your review. It's always our goal here at Frisco Chrysler Dodge Jeep Ram to provide our customers with five-star service. We take your satisfaction seriously, so please feel free to contact us if you'd like to discuss the level of communication you received. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 29, 2024

Great customer service Malakai offered deal on oil change. Truck was ready on time and they kept us notified by text. More

by s_beggs
Recommend Dealer
Yes
Employees Worked With
Malakai
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback on the excellent customer service you received while getting an oil change, and for acknowledging our team's proactive communication at Frisco Chrysler Dodge Jeep Ram.

January 29, 2024

Fantastic I had a great experience. The dealership could not have done a better job More

by ryanpike1
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about your experience at Frisco Chrysler Dodge Jeep Ram. We aim to provide top-tier service. Thank you for the review and high rating!

January 28, 2024

They wrecked my new jeep when I took it in for my 1st oil change, poor communication after, terrible customer service More

by ddonparker
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Feb 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like to learn more about your recent service experience. Can you please contact me at your earliest convenience? Robert Stickles Service Manager robertstickles@greenwayauto.com

January 28, 2024

It was good. Everything was taken care of. They were very communicative And got me in and out as quickly as they could. More

by erin_glass
Recommend Dealer
Yes
Report | Print
January 28, 2024

I walked in for my battery and terminal issue. Jake is really friendly. He helped me out immediately. They fixed my car fast and the price is reasonable! Nice work! More

by shix04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelly
Report | Print
January 28, 2024

Spent $2500 on repairs. Car is broke down again less than 24 hours after picking up. What a joke you guys are. Definitely got lied to as well More

by nlanders07
Recommend Dealer
No
Employees Worked With
Malakai
Report | Print
Feb 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service visit and interaction with our team. Can you please contact me at your earliest convenience? Robert Stickles Service Manager robertstickles@greenwayauto.com

1
...
122
123
124
...
171