Frisco Chrysler Dodge Jeep Ram - Service Center

Great communication, follow up and delivery experience Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situ Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situation was with it that needed to be fixed More

They understand the need to use the vehicle and minimize time they need to troubleshoot as much as possible. time they need to troubleshoot as much as possible. More

Disappointed in my experience with this dealership. Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check engine light still on after repairs. More

Not very friendly. Overpriced products. I would not recommend coming back to this dealership again. Overpriced products. I would not recommend coming back to this dealership again. More

No one is keeping me in the loop of anything, no progress on steps moving forward nothing. Worst experience I have ever had on steps moving forward nothing. Worst experience I have ever had More

I was not told that the required part had not arrived on the first day. This required an additional careless day. No loaner vehicles were available. Prices seen high. the first day. This required an additional careless day. No loaner vehicles were available. Prices seen high. More

I do wish it did not take 2 hours to do a oil change and tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. More

Hunter was really helpful and courteous. Kept me informed and updated on the progress of my car’s maintenance work Kept me informed and updated on the progress of my car’s maintenance work More