Frisco Chrysler Dodge Jeep Ram - Service Center

Well i had a coupon for 74. 00 oil change. They charged me 90.00. Which was still charging me 115.00 and taking off 25.00 which gives you the 90.00. I have been coming to this lo 00 oil change. They charged me 90.00. Which was still charging me 115.00 and taking off 25.00 which gives you the 90.00. I have been coming to this location since i purchased my 2023 Jeep Grand Cherokee in September of 2022. I had to get to my son's game which is why i didn't talk to anyone yesterday. I'm a school teacher and plan on calling after work today. Thanks! More

Ryan was very helpful and kept me informed on the status of my car I will ask for Ryan again of my car I will ask for Ryan again More

Repair an electrical issue I frequently work with Davis but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me know how things were going More

The vehicle I bought was what I expected, no surprises. However, it was not fully serviced even though it could have been during the 21/2 hours I was at the dealership, but it just sat there. They are mail However, it was not fully serviced even though it could have been during the 21/2 hours I was at the dealership, but it just sat there. They are mailing me a cabin filter which was not available at the day of the sale More

Why should anyone schedule an appointment at 8am when a service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The leve service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The level of service I had should have been done quickly and efficiently if your dealership managed their calendar and honored appointments. More

Fantastic I had a great experience. The dealership could not have done a better job The dealership could not have done a better job More

I was no taken as a priority when my car was in the shop. They were giving me ridiculous time frames and outrages prices and customer service was terrible They were giving me ridiculous time frames and outrages prices and customer service was terrible More

All of the staff was friendly and helpful. My only complaint was that the key to the car wasn't working right when I got the car. It took two weeks to fix by replacing the key but that should' My only complaint was that the key to the car wasn't working right when I got the car. It took two weeks to fix by replacing the key but that should've been done before the car was sold More

Quick service. Explained the work my Jeep needed and guaranteed work on the same day. Great communication and customer service Explained the work my Jeep needed and guaranteed work on the same day. Great communication and customer service More