Frisco Chrysler Dodge Jeep Ram - Service Center

Very disappointed. Will not be returning to this dealership The service at our last visit was atrocious. The manager just told us what we wanted to hear and never retur Will not be returning to this dealership The service at our last visit was atrocious. The manager just told us what we wanted to hear and never returned our calls. The service tech was a jerk to my wife and the issue was never solved after 4 times being brought in for the same issue that our insurance already payed for. More

It was my first time there and confusing. I had a 7 am appointment but there was no indication when they were open to check me in or who the right people to go to were and no signs to guide t I had a 7 am appointment but there was no indication when they were open to check me in or who the right people to go to were and no signs to guide to the temporary waiting area with the recently started construction More

These xxxxing text messages are enough to drive anybody crazy. The work has not even been done yet and I'm getting tons of text messages every day. Incredibly stupid crazy. The work has not even been done yet and I'm getting tons of text messages every day. Incredibly stupid More

On time service amd problem resolution I was treated professionally and given a ride to the dealership back and forth. professionally and given a ride to the dealership back and forth. More

Great customer service Malakai offered deal on oil change. Truck was ready on time and they kept us notified by text. change. Truck was ready on time and they kept us notified by text. More

It was good. The parts were not in despite me confirming before scheduling the appointment but they got it done. My only ask would've been that they be more proac The parts were not in despite me confirming before scheduling the appointment but they got it done. My only ask would've been that they be more proactive in communicating delays and when it would be done More

Spent $2500 on repairs. Car is broke down again less than 24 hours after picking up. What a joke you guys are. Definitely got lied to as well Car is broke down again less than 24 hours after picking up. What a joke you guys are. Definitely got lied to as well More

They were great. ... They were honest, they gave me a card so I was able to stay in touch, and finished in great timing. Great service ... They were honest, they gave me a card so I was able to stay in touch, and finished in great timing. Great service More

There was a lot of miscommunication and also lack there of. I took my car on for a recall and was offered quotes for a battery and hood latch that nothing was wrong with and now my radio is no longer worki of. I took my car on for a recall and was offered quotes for a battery and hood latch that nothing was wrong with and now my radio is no longer working. More

Jake cares about his customer and their car. Thoughtful, responsive and ill continue to come back to work with Jake Thoughtful, responsive and ill continue to come back to work with Jake More