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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,667 Reviews
Call Service Center (855) 768-9103

1,667 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 30, 2023

Davis was great and very helpful. I was supposed to meet Bryce but he was out sick. I was told a guy named Jamie was covering his appointments but I gave up on him after 20 minutes of More

by spearsj73
Recommend Dealer
Yes
Employees Worked With
I worked with Davis. Was supposed to meet Bryce but he was out sick. I was told Jamie was covering his appointments but I gave up on him after 20 minutes of waiting.
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Dec 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your patient understanding with the unforeseen role shift and waiting time. Our team at Frisco Chrysler Dodge Jeep Ram, including Davis, takes pride in providing helpful service. We're grateful for your positive feedback.

November 30, 2023

All good The oil change was quick and the person helping was excellent Great service More

by tmalinowski
Recommend Dealer
Yes
Employees Worked With
Oil change
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We greatly value your positive feedback about our oil change service at Frisco Chrysler Dodge Jeep Ram. Our team works diligently to deliver quality service and it's rewarding to hear that reflected in your experience. Thanks a lot for the review and rating.

November 30, 2023

All good The oil change was quick and the person helping was excellent Great service More

by tmalinowski
Recommend Dealer
Yes
Employees Worked With
Oil change
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your five-star rating. We're glad to hear that the oil change service at Frisco Chrysler Dodge Jeep Ram met your expectations. Thanks for highlighting our efficient staff as well.

November 30, 2023

Great service and very speedy sales! Will was great and got me my dream Gladiator! More

by robertp6385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Martin
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Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

It's good to hear you appreciated the service and speedy sales. Will is indeed a valued member of our team at Frisco Chrysler Dodge Jeep Ram, glad he could assist in getting your Gladiator!

November 30, 2023

Sold me car with horn inoperable, refused to fix horn even tho he guaranteed they would fix everything before i picked up More

by Horndoesntwork
Recommend Dealer
No
Employees Worked With
Lewis Diaz
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Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing your experience to my attention. When given the opportunity, I would like to speak with you about the condition of the vehicle you recently purchased with our Sales Team regarding your horn. Will you please reach out to me so we can discuss this further? I look forward to hearing from you. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 29, 2023

Friendly, honest, helpful and caring They make you feel at home and go far beyond to make every visit a great one More

by tonya.hawkins
Recommend Dealer
Yes
Employees Worked With
Hunter he is awesome to work with a great asset to your dealer ship
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Nov 29, 2023 -

tonya.hawkins responded

Always receive an awesome customer service

Nov 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Your kind words are very much appreciated. It's fulfilling to read about your positive experiences at Frisco Chrysler Dodge Jeep Ram and we look forward to keeping it that way. Thank you for sharing with us.

Nov 29, 2023 -

tonya.hawkins responded

Your kind words are very much appreciated. It's fulfilling to read about your positive experiences at Frisco Chrysler Dodge Jeep Ram and we look forward to keeping it that way. Thank you for sharing with us.

November 29, 2023

Friendly. Understood the problem and worked to fix it. Explained what I needed and what I could do without. More

by robolobo19
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the positive feedback about our understanding team at Frisco Chrysler Dodge Jeep Ram. We're happy to hear that we were able to guide you through necessary and unnecessary services. Looking forward to serving you again.

November 29, 2023

My service person addressed my needs quickly. He was assigned to me by another service member. When I arrived, I sat in my car for about 15 minutes and nobody came to my car, so I went inside and More

by glennamlc
Recommend Dealer
Yes
Employees Worked With
Malichai
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Dec 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. It's great to hear Malakai Thornton and the service department met your needs in a timely manner, despite the initial wait. We appreciate your patience and feedback!

November 29, 2023

Great service and kept me updated via text as to the progress of my vehicle status More

by drb.kmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob in Service department
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Nov 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Frisco Chrysler Dodge Jeep Ram strives to provide helpful communication for our customers during their service process. Thank you for choosing us.

November 29, 2023

Awesome service from everyone. It’s a pleasure working with Mr. Davis our service representative More

by Vmarch31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the compliment for our service department at Frisco Chrysler Dodge Jeep Ram. It's encouraging to know you're pleased with your interactions with us, Mr. Davis in particular. Have a great day!

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