Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,766 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,766 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Sort by
Verified Customer
January 24, 2024
Disappointed in my experience with this dealership. Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check engine light still on after repairs. More
by phillipware86
Employees Worked With
General man
Auto tech
Finance mg
January 24, 2024
I went in there to service my diesel truck and what ever question I had Hunter had answers. He couldn't explain it any better and everything made sense. Super helpful and polite and very professional question I had Hunter had answers. He couldn't explain it any better and everything made sense. Super helpful and polite and very professional More
by davidvaservices
Employees Worked With
Hunter
January 24, 2024
I was not told that the required part had not arrived on the first day. This required an additional careless day. No loaner vehicles were available. Prices seen high. the first day. This required an additional careless day. No loaner vehicles were available. Prices seen high. More
by aarmondo
Employees Worked With
Gavin Mabrey
January 23, 2024
I do wish it did not take 2 hours to do a oil change and tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. More
by Phil soelter
Employees Worked With
Ryan
January 22, 2024
Great experience! My Service Advisor was very personable and helpful. He made me feel confident that my truck would be repaired in a quick amount of time. My Service Advisor was very personable and helpful. He made me feel confident that my truck would be repaired in a quick amount of time. More
by Andy Pacheco
Employees Worked With
Malakai Thornton
January 21, 2024
Completely unsatisfied with the new vehicle purchase and then the subsequent need for service! Will probably not purchase another vehicle here. then the subsequent need for service! Will probably not purchase another vehicle here. More
by fmarmour
Employees Worked With
Townsend, Aaron Cameron
