Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
2,178 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Very welcoming environment. Each employee was open and receiving to feedback that was given to them. Felt like a family environment Each employee was open and receiving to feedback that was given to them. Felt like a family environment More
Excellent customer service and care. I was pleased with the results and service provided. The representative was professional and knowledgeable. I was pleased with the results and service provided. The representative was professional and knowledgeable. More
Quick service. Fixed a problem other techs hadn’t been able to remedy. Jeep drives much better than it had been previously. Fixed a problem other techs hadn’t been able to remedy. Jeep drives much better than it had been previously. More
Service was great. What wasn’t great was the bill. I got a tire rotation and balance for $60 (plus oil change covered under warranty) The bill was for $80 and What wasn’t great was the bill. I got a tire rotation and balance for $60 (plus oil change covered under warranty) The bill was for $80 and included $5 doc fee and 14 service fee for making an appointment? (Plus tax) That’s a 33% markup on the $60 service! And those fees are xx. $5 bucks to share my oil change and tire rotation history with other dodge dealers ? Who cares. That’s crap. $14 charge for making an appointment? Why would you charge a customer for coming to your store and giving you business? That’s moronic. I don’t mind paying dealer prices for quality services but don’t charge me xxxx-off fees or I’ll go elsewhere. Build your xxxx fees into your service charges I don’t want to see them. More