Frisco Chrysler Dodge Jeep Ram - Service Center

The service department is awful with no customer service. I’m driving around in car that’s still not running right and the dealership said it normal for my car to run like this.They either can’t find problem I’m driving around in car that’s still not running right and the dealership said it normal for my car to run like this.They either can’t find problem or haven’t looked.I definitely would not recommend this dealership to anyone even tho I thought a dealership in Frisco would be top flight. More

Service was great, but they didn't fix the problem like they said they did. The problem still exist... they said they did. The problem still exist... More

Hunter was great, knowledgeable, cared about the customer experience and ensured all my questions and concerns were answered and he made sure I was in the known the entire time. experience and ensured all my questions and concerns were answered and he made sure I was in the known the entire time. More

My second Jeep from them,there will be a third . Great service , I’ve not had a bad experience 🙏💙 Great service , I’ve not had a bad experience 🙏💙 More

Hunter was very helpful and attentive. They kept me updated throughout the whole process. Very happy. They kept me updated throughout the whole process. Very happy. More

No one checked air pressure after tire rotation , car was was done after I asked for it was done after I asked for it More

Excellent service. I am very happy with the work it took for the repair and the appointment was absolutely worth. Thanks the service advisor and mechanic who worked on I am very happy with the work it took for the repair and the appointment was absolutely worth. Thanks the service advisor and mechanic who worked on my Jeep JK. I will look to come back if I need work in the future. More

The diagnostic fee is entirely too high. The quote to repair my vehicle was 200% higher than what I paid at another shop. The front end alignment performed by your dealership was done poorl The quote to repair my vehicle was 200% higher than what I paid at another shop. The front end alignment performed by your dealership was done poorly, the steering wheel is to the right of being centered. No incentive to come back to your dealership because you guys try to price gouge every time I come there. I wouldn’t recommend your dealership to my worst enemies. More

Stephen B is an amazing manager and I bought the car because of him. Weston in Finance made sure the process was easy and smooth. because of him. Weston in Finance made sure the process was easy and smooth. More

The entire process was seamless. Tray handled everything for us and had the best customer service. Tray handled everything for us and had the best customer service. More