Frisco Chrysler Dodge Jeep Ram - Service Center

I have reached out to him about my car many times but the reply was always very vague and never clear and i don't believe the car is repaired right now and he said he will send the paperwork later but he nev reply was always very vague and never clear and i don't believe the car is repaired right now and he said he will send the paperwork later but he never did its been more than a week . More

Great communication, follow up and delivery experience Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situ Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situation was with it that needed to be fixed More

They understand the need to use the vehicle and minimize time they need to troubleshoot as much as possible. time they need to troubleshoot as much as possible. More

Disappointed in my experience with this dealership. Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check engine light still on after repairs. More

Had a complicated issue stemming from theft/wreck but the team spent time digging into it and resolved the issue team spent time digging into it and resolved the issue More

I went in there to service my diesel truck and what ever question I had Hunter had answers. He couldn't explain it any better and everything made sense. Super helpful and polite and very professional question I had Hunter had answers. He couldn't explain it any better and everything made sense. Super helpful and polite and very professional More

I was not told that the required part had not arrived on the first day. This required an additional careless day. No loaner vehicles were available. Prices seen high. the first day. This required an additional careless day. No loaner vehicles were available. Prices seen high. More

I do wish it did not take 2 hours to do a oil change and tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. tire rotation. When I worked in the industry, management wanted these done in 30 minutes or less. More