Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,741 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Great customer service Lester was very professional and provided great customer service. Very friendly and explained the services my car needed in detail. provided great customer service. Very friendly and explained the services my car needed in detail. More
Horrible service. Had to take it twice to get it fixed properly. No loaner even under warranty, didn't give back a clean vehicle and as a matter of fact, was more dirt Had to take it twice to get it fixed properly. No loaner even under warranty, didn't give back a clean vehicle and as a matter of fact, was more dirty than I gave it in. Black stains on door panels and seats from repair guys not watching where they keep their hands. Absolutely no acknowledgement from any service guys, no greeting, no approach to see why I'm there while I'm sitting in my vehicle AND outside my vehicle waiting for assistance. Assistant manager from service being lazy and not wanting to get up out of his seat or phone to help. Instead, referred me to another advisor who wasn't even in his office. The great "american" way where everyone wants to get overpaid but don't want to work at all. I get better help from the janitor at the dealership than the sales or service staff. More