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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,741 Reviews

1,741 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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December 05, 2023

Everything went fine. . waiting on a door panel to come in. Will call upon arrival More

by dsp19042
Recommend Dealer
Yes
Employees Worked With
Mr. Kelly
Dec 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback. The team at Frisco Chrysler Dodge Jeep Ram will keep you updated as soon as your door panel arrives.

December 05, 2023

Great customer service Lester was very professional and provided great customer service. Very friendly and explained the services my car needed in detail. More

by Yolanda Vasquez
Recommend Dealer
Yes
Employees Worked With
Lester
Dec 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. It's good to know you had a detailed understanding of the services your car needed at Frisco Chrysler Dodge Jeep Ram. We aim to maintain this level of professionalism and friendliness.

December 05, 2023

Jamie was friendly and extremely helpful. I'm happy with the maintenance and repair work done on my car More

by SONALSINGH8927
Recommend Dealer
Yes
Employees Worked With
Jamie Barn
Dec 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive review. It's great to hear from satisfied Frisco Chrysler Dodge Jeep Ram Maintenance and Repair customers who have interacted with our staff. Thank you for choosing us for your car needs.

December 05, 2023

Helpful and fast They were able to solve my problem with jeep wave so that I could get excellent service More

by surfhard18
Recommend Dealer
Yes
Dec 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your high rating and positive comment regarding our swift resolution of your Jeep Wave situation. Have a good day!

December 04, 2023

Dealership was nice. Gavin was very helpful and knowledgeable. I look forward to working with Gavin in the future. More

by rsaba2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Dec 04, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about Gavin's service during your visit to Frisco Chrysler Dodge Jeep Ram. We look forward to maintaining those high standards in our dealership. Thank you for choosing us.

December 03, 2023

My service advisor Hunter Pearce was very helpful, and handled my repairs on time and professionally. More

by edjarrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Dec 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Appreciate your positive review. We're glad to hear that Service Advisor Hunter Pearce could efficiently manage your repairs. Thanks for choosing Frisco Chrysler Dodge Jeep Ram where professionalism is our priority.

December 02, 2023

It was fine. An appointment was made. People were at their desks. Someone performed service. More

by kkrdh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
people in service
Dec 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Appreciate your positive rating. Glad to know the service performed met your expectations at Frisco Chrysler Dodge Jeep Ram. Looking forward to serving you again soon in an equally efficient manner.

December 02, 2023

2 hours for and oil change plus tire rotation. Tires not properly inflated even after a return to the delership. Very poor job! More

by neilriddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to share your experience with us here at Frisco Chrysler Dodge Jeep Ram. If possible, I would like to speak with you about the length and quality of your oil change plus tire rotation by our Service Department. Please contact me directly at your earliest convenience. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

December 01, 2023

Excellent experience, and Davis is a knowledgeable service advisor who understands my vehicle concerns and get it done right. More

by josuevz
Recommend Dealer
Yes
Employees Worked With
Davids Pham
Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive review. We're glad your experience was satisfying and that our advisor could help with your vehicle concerns at Frisco Chrysler Dodge Jeep Ram.

Dec 01, 2023 -

josuevz responded

Frisco Chrysler Dodge Jeep Ram Nov 30, 2023 josuevz VERIFIED CUSTOMER Excellent experience, and Davis is a knowledgeable service advisor who understands my vehicle concerns and always get it fix and done right.

December 01, 2023

Horrible service. Had to take it twice to get it fixed properly. No loaner even under warranty, didn't give back a clean vehicle and as a matter of fact, was more dirt More

by amerchant747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't care to get a name with as much lack of service I received
Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I would greatly appreciate the chance to speak with you regarding your experience with our staff here at Frisco Chrysler Dodge Jeep Ram. Please contact me at your earliest convenience so we can discuss the customer service you received during your visit. Best, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

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