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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,667 Reviews
Call Service Center (855) 768-9103

1,667 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 14, 2023

My service advisor Hunter Pearce was very helpful, and well versed on my issue. The repair was not completed because the part is back ordered, so he is tracking one down. More

by edjarrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Pearce
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Nov 14, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your patience and are pleased to hear our service advisor was insightful during your visit regarding the part needing an order. At Frisco Chrysler Dodge Jeep Ram, we value communication and proactive problem-solving .

November 13, 2023

My advisor was excellent, his knowledge and attention to me was very much appreciated. Thanks More

by shaerssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malakar, and Chris
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Nov 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your review. The knowledge and quality attention our advisors at Frisco Chrysler Dodge Jeep Ram provide are crucial to us. Thank you for recognizing that effort.

November 13, 2023

Service guys Jimmy and griffin and salesman William are the best! I will continue to do business with FCDJR! More

by billzaiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan in Finance, William Martin
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Nov 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about Jimmy, Griffin, and William at FCDJR. Your ongoing business means the world to us.

November 13, 2023

I am pleased with the service I have gotten on my Jeep Wrangler Unlimited here. More

by jarutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about your Jeep Wrangler Unlimited service experience at our location. Thank you for the top rating.

November 13, 2023

They go above and beyond at this dealership. Fair. Honest people. Service dept is amazing as well. My new truck had several issues and they jumped right on it. More

by ejanush
Recommend Dealer
Yes
Employees Worked With
Aaron
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Nov 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your 5-star rating. It's good to hear that our dealership and service department met your needs effectively on the issues with your new truck. We're here for you anytime you need us.

November 11, 2023

Friendly efficient helped a lot He helped me make decisions on services and called me back on questions More

by marla6
Recommend Dealer
Yes
Employees Worked With
Mujari
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Nov 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Glad to hear that our efficient staff at Frisco was able to assist you with your decisions on services, and the timely return of your calls. Thanks for choosing us.

November 10, 2023

My jeep had a coolant leak back on August 11th. I had it towed into the dealership and dealt with Sam. He was prompt, to the point, no bull. He got my jeep in and the next day was ready to go. He c More

by JasonTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Houston
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Nov 10, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recommendation and high rating. It's good to know that your jeep is now running smoothly after the coolant leak issue was resolved. Trust in our service department team at Frisco Chrysler Dodge Jeep Ram to be prompt and upfront with you always.

November 10, 2023

Good dealership for quick service visits. Was east to schedule an appointment online and get service completed. More

by aravindakrishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 10, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your review. It's good to hear that scheduling an appointment online for servicing at our dealership was straightforward for you. Your satisfaction is our highest priority at Frisco Chrysler Dodge Jeep Ram service department.

November 10, 2023

The service was excellent and the service advisor suggested the 15k service and explained that it would keep my truck lasting longer More

by icetrey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaven
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Nov 10, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

It's pleasing to know you had a positive experience with your 15k service on your truck. We appreciate that our service advisor could provide helpful suggestions to keep the vehicle in good condition for longer. Thank you for choosing Frisco Dodge Jeep Ram and rating us highly.

November 10, 2023

4 days late on order. Good folks. Unorganized. Wish they gave out rentals. Call center okay. More

by nicholasmoschetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Kelly
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Nov 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. When given the chance, I would like to speak with you about your overall experience with our team and your wait time for your order. Please reach out to me so we can discuss this further. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

Nov 14, 2023 -

nicholasmoschetti responded

Hi Aaron, Just want to make sure I make one thing more clear in my review. Jake is the only reason I comeback to this place. Dude is so great, but everything else I could do without.

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