Frisco Chrysler Dodge Jeep Ram - Service Center

The team was very helpful and worked to get us the right vehicle for the right price. vehicle for the right price. More

I had a great experience when I took my car for a change oil, they provided me a quality service and good customer service. oil, they provided me a quality service and good customer service. More

No communication and phone number is a call center in Florida. You can’t get ahold of anyone! You leave messages and they aren’t returned. This has been my dealership for 11 years, but I won’t be back! Florida. You can’t get ahold of anyone! You leave messages and they aren’t returned. This has been my dealership for 11 years, but I won’t be back! More

Hunter was very accommodating to my “starting issue(s)” with my 2022 Dodge Ram 2500. Only negative was the price of the 50,000 mile service at $3700!! Thanks again to Hunter for keeping informed on the st with my 2022 Dodge Ram 2500. Only negative was the price of the 50,000 mile service at $3700!! Thanks again to Hunter for keeping informed on the status of my work truck throughout the week. More

Service tech was new, but very helpful at explaining work and that was done and what to expect with future part on order. If he didn’t know the answer he found it for me. and that was done and what to expect with future part on order. If he didn’t know the answer he found it for me. More

Took my 18’ charger in for overheating repair. Brice was very helpful, broke down all the minor details of the issues and repair process, repair time was shorter then estimated which always a plus Brice was very helpful, broke down all the minor details of the issues and repair process, repair time was shorter then estimated which always a plus. Also room for improvements for the tech that checked me out; needs to be more thorough. I could’ve walked away with my car with free of charge. Overall still a 10/10 experience. More

This dealership refuses to delete my phone number. Not only have I never bought a vehicle there but I’ve never even visited there! They keep calling me again and again and texting me. They even called Not only have I never bought a vehicle there but I’ve never even visited there! They keep calling me again and again and texting me. They even called me at 5:30 in the morning while I was traveling! I’ve asked again and again and again for them to remove my phone number but they have yet to do it as I still got the survey today!!! More

Everyone was nice and helpful when I dropped it off and returned to get the keys back. No problems showed up days after getting it fixed up for the first time since buying. Lovely group of people that work returned to get the keys back. No problems showed up days after getting it fixed up for the first time since buying. Lovely group of people that work together and are efficient and great at communication More

Poor communication and extremely difficult to get a hold of folks on-site at the dealership. of folks on-site at the dealership. More

Not recommend the Service dept at this dealership at all. Had several bad experiences here. Nobody care about the customer, maybe because they do not like sales have the incentive to motivate, but can Had several bad experiences here. Nobody care about the customer, maybe because they do not like sales have the incentive to motivate, but cannot keep the CDJR standard… All my family member have CDJR cars, Jeep, Ram etc, so disappointed and will switch to other brand for sure. More