Frisco Chrysler Dodge Jeep Ram - Service Center

Davis was great and very helpful. I was supposed to meet Bryce but he was out sick. I was told a guy named Jamie was covering his appointments but I gave up on him after 20 minutes of I was supposed to meet Bryce but he was out sick. I was told a guy named Jamie was covering his appointments but I gave up on him after 20 minutes of waiting. Overall it was a good experience. More

All good The oil change was quick and the person helping was excellent Great service was excellent Great service More

Horrible communication and continuous follow up from our service rep from start to finish. Zero sense of urgency to get back to us and when we picked up our car is was a 40 min long process just to have hi service rep from start to finish. Zero sense of urgency to get back to us and when we picked up our car is was a 40 min long process just to have him get our car More

Great service and kept me updated via text as to the progress of my vehicle status progress of my vehicle status More

My service person addressed my needs quickly. He was assigned to me by another service member. When I arrived, I sat in my car for about 15 minutes and nobody came to my car, so I went inside and He was assigned to me by another service member. When I arrived, I sat in my car for about 15 minutes and nobody came to my car, so I went inside and addressed someone directly. Maybe they don't like the cold. Once i was referred to Malakai Thornton, he took my information and escorted me to the waiting area. He was polite and professional. The service department took care of the problem quickly. More

I was there from morning 7 am. Was not updated regularly. Was tried to faultly accuse of getting oil change done elsewhere and shoved with a bunch of services to get done if the oi Was not updated regularly. Was tried to faultly accuse of getting oil change done elsewhere and shoved with a bunch of services to get done if the oil filter cap needs to be replaced under warranty. Never at this dealership again in my life. I just wanted to get away from that place the day of actual service More

Friendly, honest, helpful and caring They make you feel at home and go far beyond to make every visit a great one at home and go far beyond to make every visit a great one More

Friendly. Understood the problem and worked to fix it. Explained what I needed and what I could do without. Understood the problem and worked to fix it. Explained what I needed and what I could do without. More

Awesome service from everyone. It’s a pleasure working with Mr. Davis our service representative It’s a pleasure working with Mr. Davis our service representative More

Very attentive and friendly. Let me know exactly what was going on with my vehicle and fulfilled the recall with no problem. Let me know exactly what was going on with my vehicle and fulfilled the recall with no problem. More