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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,661 Reviews
Call Service Center (855) 768-9103

1,661 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 04, 2023

Courteous and efficient service Knowledgeable service staff Comfortable facilities I really like the guy that has helped me the last two times. He has earned my trust. He is personable. He has been More

by MGW312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Nov 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your excellent 5-star review. Our Service Team is pleased to read about your experience with our courteous and efficient service. It's great to understand that you find our facilities comfortable. We're especially appreciative of your kind words about the team member who has assisted you recently. Our ability to earn your trust, our personable nature, and our willingness to go the extra mile have not gone unnoticed. Your trust and satisfaction are of utmost importance to us, and we're here to continue providing you with exceptional service. Thanks for choosing us at Frisco Chrysler Dodge Jeep Ram.

November 04, 2023

It was difficult to get an update or call back. It took two weeks and then was told the car was ready only to Uber there and find the car was not put back together. Said they didn’t do loaners then More

by pennim2413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 04, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to further discuss the level of communication that you received from our Service Team regarding your vehicle, as well as a loaner car. Can you please email me with your preferred contact information? Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 04, 2023

They are wonderful! They always get in in and out pretty quick and take great care of my car and myself! More

by amychennault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember at the moment
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Nov 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we are pleased to know that our Service Team was able to provide a wonderful experience, was quick, and took great care of you and your vehicle during your visit. Thank you so much for the kind review and 5 stars. It was a great pleasure to assist you at Frisco Chrysler Dodge Jeep Ram, and we appreciate you sharing this about our team.

November 02, 2023

It took 100 days for my car to get out , and I had no rental for 90 days More

by chakradhar2447
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabias Jackson, Michael Black
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Nov 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is our goal here at Frisco Chrysler Dodge Jeep Ram. When given the opportunity, I would like to speak with you about your wait time with our Service Department and overall experience regarding your rental. Please email me your preferred contact information so we can discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 02, 2023

Price was very helpful with my jeep wrangler and and took good care of my wants and need More

by jerrydwilliams3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice philips
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Nov 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi, Jerry. Thanks for the five-star review. Our team strives to meet all our customer's wants and needs and provide helpful service. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

November 01, 2023

Good services however a pretty long way, and have to come the next day to get the battery fixed, and waited another 30mins to get gas. More

by monicazhang512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Brown
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Nov 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thanks for sharing this positive review and feedback with us. It brings us joy to know that our Service Team was able to assist you with your automotive needs. Your business is valued and we hope you continue to choose Frisco Chrysler Dodge Jeep Ram.

November 01, 2023

Exhausting, long, drawn out, lack of communication, expensive I wouldn't ever go back or recommend anyone going there More

by Ericpowell2121
Recommend Dealer
No
Employees Worked With
Scott Mason
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mason
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Nov 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking a moment to share your thoughts on your recent visit. We pride ourselves on providing top-notch service and I would like to further discuss the your feedback regarding the level of communication that you received, as well as our pricing. Please contact me directly at your earliest convenience. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 01, 2023

Frisco Chrysler Dodge Jeep Ram provides a friendly environment and is sure to take care of their customers. More

by jamarpleasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thanks for sharing this five-star review with us. We're pleased to know that our team provided you with a friendly environment while assisting our valued customers at Frisco Chrysler Dodge Jeep Ram. If you ever have any future needs, we are always here to help.

October 31, 2023

Very friendly, and willing to go the extra mile. Decent choice of vehicles to choose from. Overall very pleased More

by FRANKBATTAGLIA47
Recommend Dealer
Yes
Employees Worked With
Gene in Sales
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Nov 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing this positive review of your experience with our Sales Team here at Frisco Chrysler Dodge Jeep Ram. We enjoyed reading how friendly and accommodating our team was. Your feedback noting our extensive inventory is also appreciated.

October 31, 2023

I bring all of my maintenance to this dealership and they always do a fantastic job More

by JEREMY.L.STARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Nov 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for this fantastic five-star review! Our Service Team strives to provide fantastic quality maintenance services with every visit. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

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