Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,661 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Sort by
Verified Customer
October 26, 2023
This is the second time that I have taken my car in for the same issue. Service department is one of the worst departments. Robert stickle is never around which he is the imanager of department awfu!!!! the same issue. Service department is one of the worst departments. Robert stickle is never around which he is the imanager of department awfu!!!! Drew gave me his business card said call if you have an issue. Drew pick up his phone when I have called each time. I am not sure what his title. It should be better. He wants the job and willing to help. My cars been at the dealership for 2 days said it will done tomorrow 10/27 at 5pm There shuttle driver leaves at 5pm. Hunter said it’s possible to be picked from my home. Give Hunter a 0 More
by dpiast52
Employees Worked With
Drew Lippincott
October 26, 2023
Everytime we get service at Frisco dodge they go beyond our expectations great service period. Thank you chrysler jeep dodge ram our expectations great service period. Thank you chrysler jeep dodge ram More
by Syk rides
Employees Worked With
Tabias Jackson, Michael Black, Aaron Cameron, William Martin
October 25, 2023
Dropped off my vehicle Sunday for Monday morning appointment with Jacob. He called by afternoon to let me know my car was ready. Told me all that was completed and was ready for pickup. Thanks Jacob appointment with Jacob. He called by afternoon to let me know my car was ready. Told me all that was completed and was ready for pickup. Thanks Jacob for making this painless, easy and making sure my jeep was nice and clean! More
by Alyhoffman
Employees Worked With
Jacob with Service Dept.
October 25, 2023
First of all the service is bad. it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insur it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insurance to increase I talked to Neil service manager about joyride in my car but nothing was done. so I went to make a police report about issues I’m mad and will get a lawyer More
by neerg37
Employees Worked With
Other Employees :
Tabias Jackson, Michael Black, Caleb Oropeza, Stephen Bruneau, Aaron Cameron, Anthony McCloud
October 24, 2023
I had a great experience. Christopher Turner is an amazing salesman. Great buying experience. Great Salesman + Beautiful Vehicle = WIN! Christopher Turner is an amazing salesman. Great buying experience. Great Salesman + Beautiful Vehicle = WIN! More
by Korinoonergm
Employees Worked With
Christopher Turner
October 24, 2023
Brice and his team have gone above and beyond to help us fix our daughter’s car issues. His knowledge of cars and dedication to resolve your issues is by far the best I have seen in 12+ years of owning Jeep fix our daughter’s car issues. His knowledge of cars and dedication to resolve your issues is by far the best I have seen in 12+ years of owning Jeep/Dodge vehicles. There’s no one better I would trust with my Chrysler/Jeep/Dodge. More
by K.Alaniz
Employees Worked With
Brice Phillips
October 24, 2023
The issue that I had was handled by the service department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective an department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective and was not cracked due to travel. Hopefully it is resolved soon. Waiting 2 weeks so far... More
by lttlmsmft4
Employees Worked With
Aaron Cameron
