Frisco Chrysler Dodge Jeep Ram - Service Center

Always does a good job, keeps us informed, and gave us a discount for being loyal customers discount for being loyal customers More

The Service center worked with me every step of the way and actually completed job two days ahead of schedule. and actually completed job two days ahead of schedule. More

Confused staff. Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a w Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a warranty on the paint and whatever... Unclear. Showed me the lux one... Then pulled it and gave me a substandard service to review. When I asked him what happened to the lux he said they don't use that company anymore because they are too expensive. I declined that additional charge. When we went to pick up the car... The lux laminated sheets were everywhere. Apparently they still do business with that company. I don't like being lied to. I don't like having an aggressive response to my declining that warranty that was not in the sales price... Added without my permission. Then lied to about it and changed the deal that was in place before I declined. Anyways... Terrible experience. My husband was furious... We put down $5000 and then paid in full online. Came to pick it up. They kept us waiting over an hour and a half. Then send out someone that has no idea how to close the title etc. Another wait for the finance person to come out. No one asked me who would be on the title... They just put my name only and had to change it..on all the paperwork. More waiting. We paid $495 for another remote key. They said the key person would reach out to us on Monday... It's Wednesday... No word. Bad experience. Would never recommend this dealership. More

Thank you for you sevice! It’s always a good experience. And great customer service It’s always a good experience. And great customer service More

Great service friendly staff! Easy in an out process! Would recommend to anyone that needs service. Easy in an out process! Would recommend to anyone that needs service. More

Poor workmanship. Mistakes in billing. Incomplete service. Bad warranty experience. Can’t follow simple instructions. Disappointing. Mistakes in billing. Incomplete service. Bad warranty experience. Can’t follow simple instructions. Disappointing. More

William was great the whole time, this was my nicest experience buying a car so far. experience buying a car so far. More