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Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,649 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
October 05, 2023
Davis lack of communication is not good. Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something else happen to my car. I have responded back to text message regarding how car is doing and let him know that I am concerned that it’s burning oil quickly and it’s pulling back no response. If he is going to send out a message respond back. I drive 500 miles a week to work and yes I know my car better than him. I was giving him the benefit of the doubt but can see he genuinely does not care about his customers!! More
by ejimenez031674
Employees Worked With
Service
October 03, 2023
David was excellent to work with and accommodating. Helped us understand the different packages and knew how find the one we wanted. Also was easy on the negotiation without pressuring us. Good expe Helped us understand the different packages and knew how find the one we wanted. Also was easy on the negotiation without pressuring us. Good experience for us. More
by JWDKTX
Employees Worked With
Aaron in Finance. , David Ogbe
October 01, 2023
Muy mal servicio. Experiencia de no volver a vivir. No les importa cliente .mejor dejaría mi carro al yonker no lo llevaría con ellos Experiencia de no volver a vivir. No les importa cliente .mejor dejaría mi carro al yonker no lo llevaría con ellos More
by lfrubio803
Employees Worked With
Gaven
October 01, 2023
The dealership and service writer Gavin were very clear and provided any information I needed, They were very quick to do the work and provided a rental vehicle. After the work was completed I received a p and provided any information I needed, They were very quick to do the work and provided a rental vehicle. After the work was completed I received a prompt text and picked up my vehicle. The vehicle is running very well. More
by doclark.1440
Employees Worked With
Gavin, Davis
October 01, 2023
I was so impressed by the customer service I received here. Brice was beyond helpful and took time to explain everything to me. His service was exceptional. here. Brice was beyond helpful and took time to explain everything to me. His service was exceptional. More
by fergusonokc
Employees Worked With
Brice in Service
October 01, 2023
When I received my car the AC wasn’t working. They took it back in while I waited. Now, my car is overheating and there is a click in my struts they replaced. Plus AC still makes a thumping noise They took it back in while I waited. Now, my car is overheating and there is a click in my struts they replaced. Plus AC still makes a thumping noise More
by kevinroy954
Employees Worked With
Service person was great but mechanics were not
