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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,736 Reviews
Call Service Center (855) 768-9103

1,736 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 07, 2023

Everyone was nice and helpful when I dropped it off and returned to get the keys back. No problems showed up days after getting it fixed up for the first time since buying. Lovely group of people that work More

by alisynrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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Nov 07, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the positive feedback and acknowledging our team's efficiency and communication skills at Frisco Chrysler Dodge Jeep Ram. We strive to provide quality fix ups for all vehicles. Thanks so much for your business.

November 06, 2023

Not recommend the Service dept at this dealership at all. Had several bad experiences here. Nobody care about the customer, maybe because they do not like sales have the incentive to motivate, but can More

by XUEJI SUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name.
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Nov 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Xueji, Your satisfaction is our goal here at Frisco Chrysler Dodge Jeep Ram. When given the chance, I would appreciate learning more about your overall experience with our Service Department and the level of customer care you received. Will you please email me your preferred contact information so we can discuss this further? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 05, 2023

Good customer service and good work in clean place and waited short time for work to be done, thank you More

by TAREK_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaven Arbrey
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Nov 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for appreciating our building, and leaving us this kind five-star feedback. We are so excited to know that our Service Team was quick, and provided a good experience during your visit. It was a pleasure to do business with you, and please feel free to reach out to us for any additional assistance at Frisco Chrysler Dodge Jeep Ram.

November 05, 2023

Davis was great. He is always on his game. Thank you for always taking care of my vehicles More

by DREW.LIPPINCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black, Drew Lippincott
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Nov 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we are excited to know that our Service Team was able to take great care of your vehicle, and provided a great experience during your visit. Thank you for leaving us this amazing review and 5-star rating. We’re glad you came in, and we hope to see you at Frisco Chrysler Dodge Jeep Ram again in the future.

November 05, 2023

The Frisco Chrysler Dodge Jeep service department was excellent as they always are every time I visit them. More

by franklincorey2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we are pleased to read that our Service Team was able to provide an excellent experience during your visit. Thank you for leaving us this wonderful feedback and 5-star rating. It was a pleasure to do business with you, and please feel free to reach out to us for any help at Frisco Chrysler Dodge Jeep Ram.

November 04, 2023

Courteous and efficient service Knowledgeable service staff Comfortable facilities I really like the guy that has helped me the last two times. He has earned my trust. He is personable. He has been More

by MGW312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Nov 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your excellent 5-star review. Our Service Team is pleased to read about your experience with our courteous and efficient service. It's great to understand that you find our facilities comfortable. We're especially appreciative of your kind words about the team member who has assisted you recently. Our ability to earn your trust, our personable nature, and our willingness to go the extra mile have not gone unnoticed. Your trust and satisfaction are of utmost importance to us, and we're here to continue providing you with exceptional service. Thanks for choosing us at Frisco Chrysler Dodge Jeep Ram.

November 04, 2023

It was difficult to get an update or call back. It took two weeks and then was told the car was ready only to Uber there and find the car was not put back together. Said they didn’t do loaners then More

by pennim2413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 04, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to further discuss the level of communication that you received from our Service Team regarding your vehicle, as well as a loaner car. Can you please email me with your preferred contact information? Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 04, 2023

They are wonderful! They always get in in and out pretty quick and take great care of my car and myself! More

by amychennault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember at the moment
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Nov 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we are pleased to know that our Service Team was able to provide a wonderful experience, was quick, and took great care of you and your vehicle during your visit. Thank you so much for the kind review and 5 stars. It was a great pleasure to assist you at Frisco Chrysler Dodge Jeep Ram, and we appreciate you sharing this about our team.

November 02, 2023

Price was very helpful with my jeep wrangler and and took good care of my wants and need More

by jerrydwilliams3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice philips
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Nov 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi, Jerry. Thanks for the five-star review. Our team strives to meet all our customer's wants and needs and provide helpful service. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

November 02, 2023

It took 100 days for my car to get out , and I had no rental for 90 days More

by chakradhar2447
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabias Jackson, Michael Black
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Nov 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is our goal here at Frisco Chrysler Dodge Jeep Ram. When given the opportunity, I would like to speak with you about your wait time with our Service Department and overall experience regarding your rental. Please email me your preferred contact information so we can discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

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