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Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,745 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,745 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
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October 24, 2023
Brice and his team have gone above and beyond to help us fix our daughter’s car issues. His knowledge of cars and dedication to resolve your issues is by far the best I have seen in 12+ years of owning Jeep fix our daughter’s car issues. His knowledge of cars and dedication to resolve your issues is by far the best I have seen in 12+ years of owning Jeep/Dodge vehicles. There’s no one better I would trust with my Chrysler/Jeep/Dodge. More
by K.Alaniz
Verified CustomerEmployees Worked With
Brice Phillips
October 24, 2023
I had a great experience. Christopher Turner is an amazing salesman. Great buying experience. Great Salesman + Beautiful Vehicle = WIN! Christopher Turner is an amazing salesman. Great buying experience. Great Salesman + Beautiful Vehicle = WIN! More
by Korinoonergm
Employees Worked With
Christopher Turner
October 24, 2023
The issue that I had was handled by the service department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective an department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective and was not cracked due to travel. Hopefully it is resolved soon. Waiting 2 weeks so far... More
by lttlmsmft4
Employees Worked With
Aaron Cameron
October 23, 2023
Brice is always a pleasure to work with. Great communication and always willing to give suggestions on repairs that need or don’t need to be done. Great communication and always willing to give suggestions on repairs that need or don’t need to be done. More
by jake
Employees Worked With
Brice Phillips
October 19, 2023
Confused staff. Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a w Lied to. Difficult salesman. Zero interpersonal skills. Zero rappor. Gives used car salesman the bad rap they have. Tried to bully me into buying a warranty on the paint and whatever... Unclear. Showed me the lux one... Then pulled it and gave me a substandard service to review. When I asked him what happened to the lux he said they don't use that company anymore because they are too expensive. I declined that additional charge. When we went to pick up the car... The lux laminated sheets were everywhere. Apparently they still do business with that company. I don't like being lied to. I don't like having an aggressive response to my declining that warranty that was not in the sales price... Added without my permission. Then lied to about it and changed the deal that was in place before I declined. Anyways... Terrible experience. My husband was furious... We put down $5000 and then paid in full online. Came to pick it up. They kept us waiting over an hour and a half. Then send out someone that has no idea how to close the title etc. Another wait for the finance person to come out. No one asked me who would be on the title... They just put my name only and had to change it..on all the paperwork. More waiting. We paid $495 for another remote key. They said the key person would reach out to us on Monday... It's Wednesday... No word. Bad experience. Would never recommend this dealership. More
by OCEANHONU
Employees Worked With
Not sure who the last finance person was... Looks like Tyler. , Charles Bradley
