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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,749 Reviews
Call Service Center (855) 768-9103

1,749 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 16, 2023

When we can in the window wasn't broken. When we picked it up the window was broken. We were told it would be replaced, but we have not been called with any update. More

by kreiderb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Oct 23, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We here at Frisco Chrysler Dodge Jeep Ram always wish to provide great service for our guests. In order to discuss your concerns regarding your vehicle's window, I would like to speak with you directly. Please contact me at your earliest convenience. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 16, 2023

Brice Phillips and Damien Walker always take such good care of me when I come in for Service, excellent customer service guys, thank you!! More

by aautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips, Damien Walker
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Oct 17, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your excellent review and input. We are glad to learn that you are consistently impressed with our Service Team ensuring you had a great customer service experience. Thank you so much for being one of our valued guests, and we look forward to your next visit at Frisco Chrysler Dodge Jeep Ram!

October 16, 2023

It was a great experience, Davis and Steve helped me a lot. Super friendly and nice. Kudos to both of them. More

by gio280589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
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Oct 17, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for this stellar five-star review! We are thrilled our team of professionals nice, friendly, and helpful to ensure you had a great experience during your visit. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 15, 2023

The communication is horrible and the time to repair takes too long. Brought my vehicle in on Monday and got it Friday. And the cost is ridiculous. More

by thb0767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ogbe
Report | Print
Oct 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time out of your day to share this feedback. I would appreciate having the chance to speak with you regarding the communication our Service Team provided you, as well as the time it took for your vehicle's repairs to be completed. Could you please email me your contact information so that I can reach out to you? I look forward to connecting with you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 15, 2023

Great experience, was swift and clean, definitely would recommend bringing your dodge and Chrysler products here! More

by joejulie31203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We are grateful for you leaving us a five-star review and for recommending our services. It makes us proud to learn that our Service Team made sure you had a great experience at Frisco Chrysler Dodge Jeep Ram. Should you need anything, please don't hesitate to reach out to us.

October 14, 2023

Terrible, awful, I regret purchasing my vehicle from here. I was asked to “do a favor” and remove my Google review…no. Beware they will purchase a vehicle from the auction and sell it directly to you, m More

by adams_donnamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Oropeza, Vinny Attaguile
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time out of your day to share this feedback and would like to speak with you regarding the vehicle you purchased with our Sales Team. Could you please reach out to me at a time that works best for you? Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

October 14, 2023

Was the best dealer ship I have been to great customer service and the staff was amazing More

by ismaelrod23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza
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October 14, 2023

Fue un excelente servicio, me atendieron muy bien, luego lavaron mi camioneta y todo quedó excelente. Muy agradecida. More

by dian_acm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Barr, William Martin, Stevan Garza, David Ogbe, Brinn Middlebrooks, Morgan Townsend, Charles Bradley, Kyle Wilett, Cullen Gilmore, Drew Lippincott
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we here at Frisco Chrysler Dodge Jeep Ram are thrilled to see that you enjoyed your experience and complimentary car wash! If there's anything you should ever need in the future our door is always open to you.

October 14, 2023

Everything went great smooth sailing. I even waited on it, and I got it done quickly. More

by rdo972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Phillips service department
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October 14, 2023

Easy to work with, Drew was a good communicator and made to sales easy to achieve. More

by robert@usminc.us
Recommend Dealer
Yes
Employees Worked With
Drew Lippincott
Report | Print
Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we're so glad to see that you felt the service here at Frisco Chrysler Dodge Jeep Ram was communicative and enjoyable! Our Sales Team takes pride in treating our guests with care, so thank you for taking the time to share.

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