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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,748 Reviews
Call Service Center (855) 768-9103

1,748 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 05, 2023

Davis lack of communication is not good. Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something More

by ejimenez031674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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October 04, 2023

My experience with this dealership has been great. They were upfront and honest. The customer service has been amazing so far. More

by Lthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelly, Drew Lippincott
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October 04, 2023

Hunter is an excellent service advisor and I hope I get to work with him next time I come in. More

by STEVEN.STAFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter (service advisor)
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Oct 05, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we are so happy to know that our Service Team was able to provide an excellent experience on your visit. Thank you so much for the awesome review and 5 stars. If you ever need any help with your vehicle in the future, Frisco Chrysler Dodge Jeep Ram will be here for you any time.

October 03, 2023

David was excellent to work with and accommodating. Helped us understand the different packages and knew how find the one we wanted. Also was easy on the negotiation without pressuring us. Good expe More

by JWDKTX
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron in Finance. , David Ogbe
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Oct 04, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we really appreciate your positive review. It is pleasing to know that our Sales Team was accommodating and excellent to work with during your experience at Frisco Chrysler Dodge Jeep Ram. Your business is valued and we look forward to seeing you again in the future.

October 01, 2023

Brice is always top of game with customer service great dealership to meet all needs More

by tonya.hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Attaguile
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Oct 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this wonderful five-star review! We are thrilled our team of professionals provided great customer service to ensure all of your needs were met. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

Oct 11, 2023 -

tonya.hawkins responded

Love the customer service here. Love working with Bryce in the service department.

October 01, 2023

Brice was very responsive and quickly solved the issues with my Jeep. He kept in contact and answered every question. More

by snetzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Oct 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this amazing five-star review! We are thrilled our Service Team was communicative and answered all of your questions. We're glad the issues with your Jeep were resolved quickly, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 01, 2023

Great service. Everyone was professional and courteous. I look forward to a continued relationship with this dealership. More

by DAVE_BURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Martin
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Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your glowing review. Our Service Team is elated to see that we were able to provide such great service for you in a professional and courteous manner. Frisco Chrysler Dodge Jeep Ram looks forward to your continued loyalty. Have a wonderful day.

October 01, 2023

The dealership and service writer Gavin were very clear and provided any information I needed, They were very quick to do the work and provided a rental vehicle. After the work was completed I received a p More

by doclark.1440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin, Davis
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Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review. We're delighted to read about your positive experience with our dealership and especially with the Service Team. Knowing that our team was clear, informative, and efficient in their service reinforces our commitment to excellence. We understand the importance of timely communication and the convenience of a rental vehicle, and we're pleased to have met your expectations. It's great to know that your vehicle is running smoothly after the service. We appreciate your feedback and look forward to serving you again in the future here at Frisco Chrysler Dodge Jeep Ram.

October 01, 2023

Hunter is great to provide the customer service. We are new to this area.his service is awesome More

by shyamkaroor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Oct 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team of professionals provided great customer service and efficient service to your vehicle. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 01, 2023

I was so impressed by the customer service I received here. Brice was beyond helpful and took time to explain everything to me. His service was exceptional. More

by fergusonokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice in Service
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review. We're pleased to read about your impressive experience with our customer service, particularly with our Service Team. Knowing how we went above and beyond to ensure clarity and provide exceptional service is truly rewarding for us. We take pride in ensuring our customers are well-informed and satisfied with their interactions. Your feedback is valuable, and we look forward to assisting you again in the future here at Frisco Chrysler Dodge Jeep Ram.

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