Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,749 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
communication needs to improve to keep customers informed all the way, having said that the advisors and service mgrs are very nice and always willing to help all the way, having said that the advisors and service mgrs are very nice and always willing to help More
Always a pleasure dealing with Chris and the service team. I worked with Hunter this past appointment and had a great experience. Great communication, efficient, and required service performed. team. I worked with Hunter this past appointment and had a great experience. Great communication, efficient, and required service performed. More
Came in for my new jeep maintenance and was treated great ! The young man explained all of my maintenance schedule to me, and answered all my questions. He did not treat me unkind, despite my lack of knowle ! The young man explained all of my maintenance schedule to me, and answered all my questions. He did not treat me unkind, despite my lack of knowledge of cars in general. I appreciate the kindness and great service !!! More
WORST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP! You kept my Jeep for a week and no one would return my calls, no one would reach out to me. It was the most frustration i have ever dealt with!! It w You kept my Jeep for a week and no one would return my calls, no one would reach out to me. It was the most frustration i have ever dealt with!! It would take paragraphs to go over the experience and i don't feel like sitting here and typing for 20 minutes. More
So to my surprise I found out complimentary oil changes expire which makes no sense since you really shouldn’t need to go through 5 oil changes in 2 years but hey that cool I get it. So it will be the 89 s expire which makes no sense since you really shouldn’t need to go through 5 oil changes in 2 years but hey that cool I get it. So it will be the 89 shown on the website when I made the appointment, Umm no it will be 109.00 for our cheapest oil change That not what your website says Yea I know but we don’t go off of that anymore. Umm ok what about the 20 tire rotation? Nope that’s not $20 any more either. Umm pretty sure that falls under bait and switch and or false advertising. No wonder you have a 2 star rating on Yelp. Only way I can explain these reviews is if people were given something for a 5 star review. More
Frisco Dodge service department is outstanding. Had my car serviced by them and they did an outstanding job. Had the car done in just a few hours . I recommend them 100 % Had my car serviced by them and they did an outstanding job. Had the car done in just a few hours . I recommend them 100 % More
Hunter was outstanding in service and follow-up. A great staff member with potential. My only complaint was a clear disconnect between the scheduling staff located elsewhere and the service folks. A great staff member with potential. My only complaint was a clear disconnect between the scheduling staff located elsewhere and the service folks. I called scheduling 3 times and got a different answer each time. More