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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,749 Reviews

1,749 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 28, 2023

communication needs to improve to keep customers informed all the way, having said that the advisors and service mgrs are very nice and always willing to help More

by julian.martinezgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas and Jake Kelly
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Julian. We always welcome customer feedback as it helps us to improve the customer experience. Thank you for sharing this review of the five-star experience you had with the Frisco Chrysler Dodge Jeep Ram Service Department and for highlighting how nice and helpful our team is here. We greatly appreciate your business and hope you choose us again for any future service needs.

September 26, 2023

Davis is an outstanding service advisor, friendly, informative, knowledgeable..was in and out. Recommend this dealership. More

by rochellelucero79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis pham
Sep 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Rochelle, thank you for your amazing review and recommendation. We are so glad that you received outstanding, knowledgeable assistance from our Service Team at Frisco Chrysler Dodge Jeep Ram and we hope you take care.

September 25, 2023

Always a pleasure dealing with Chris and the service team. I worked with Hunter this past appointment and had a great experience. Great communication, efficient, and required service performed. More

by TJracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Hunter
September 19, 2023

Dodge always provides good service im proud to be a frisco dodge customer!!!! Have a blessed day! More

by Joel Morrison II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Sep 23, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Joel. Our reputation is a top priority of Frisco Chrysler Dodge Jeep Ram. Positive reviews like yours are what we always strive for, thank you.

September 15, 2023

Came in for my new jeep maintenance and was treated great ! The young man explained all of my maintenance schedule to me, and answered all my questions. He did not treat me unkind, despite my lack of knowle More

by n2vetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing this positive review of your experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We enjoyed reading how the maintenance for your new Jeep went so well with our team. Thank you for noting how they explained your maintenance schedule and answered all of your questions. It brings us joy to know how well you were treated and of the kindness you experienced. Your feedback is greatly appreciated and we hope you choose us again for any future service needs.

September 11, 2023

WORST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP! You kept my Jeep for a week and no one would return my calls, no one would reach out to me. It was the most frustration i have ever dealt with!! It w More

by al2marshalAl
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
Sep 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that we take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and when given the opportunity, I would like to speak with you about the level of communication you received from our Service Team when bringing your Jeep in for service. Will you please email me your preferred contact information so we can discuss this further? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 01, 2023

So to my surprise I found out complimentary oil changes expire which makes no sense since you really shouldn’t need to go through 5 oil changes in 2 years but hey that cool I get it. So it will be the 89 s More

by Joeilliano714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, It would be greatly appreciated to have the chance to speak with you regarding your concerns with our Service Team and pricing. I ask that you send me your preferred contact information so that I can reach out to you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 25, 2023

Frisco Dodge service department is outstanding. Had my car serviced by them and they did an outstanding job. Had the car done in just a few hours . I recommend them 100 % More

by gravydog22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis pham
Aug 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the recommendation and for taking the time to write about your outstanding experience. It's rewarding to learn that our Service Team took care of you and your vehicle in a speedy fashion. We hope that you will continue to choose Frisco Chrysler Dodge Jeep Ram in the future!

August 23, 2023

Hunter was outstanding in service and follow-up. A great staff member with potential. My only complaint was a clear disconnect between the scheduling staff located elsewhere and the service folks. More

by Mark Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Aug 23, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Mark, thanks for this great review. We always strive to provide outstanding service here at Frisco Chrysler Dodge Jeep Ram. Come see us again soon!

August 19, 2023

Davis was great to deal with. Follows up timely and. He is very responsive and communicative. More

by drsmith624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Aug 20, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Frisco Chrysler Dodge Jeep Ram. We are so glad that our staff was communicative and responsive during your visit and we hope to work with you again in the future.

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