Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,643 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Great experience. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. More
Good , excellent service, keep up their commitment. Only they need to have more service technicians for quicker turnover time. I liked the service. Only they need to have more service technicians for quicker turnover time. I liked the service. More
David’s service was subpar at best. I waited for 5 hours to get my truck back only to be told that the warranty claim was denied because I have larger than stock tire. Secondly, the war I waited for 5 hours to get my truck back only to be told that the warranty claim was denied because I have larger than stock tire. Secondly, the warranty claim was closed before the part was ordered and installed causing RAM to have questions. David was not upfront with all the information both instances I was in store. He needs to be trained better as a service writer. I will not recommend nor be bring my truck back to your establishment. This was the third time Frisco CDJR tried to get something over on me. I truly expected better out of your dealership and service department. Lastly, the only good experience that came out this situation was Carey! Only after I talked with Carey, at the end of hour 5, was there progress on getting my truck back. Once I explained the situation to Carey, he made sure to right what was wronged and go me on my way. Step up your service Frisco CDJR More
My service advisor Hunter is great. A bit hard to get a hold of the service team but once they have your vehicle they are very responsive. A bit hard to get a hold of the service team but once they have your vehicle they are very responsive. More
Best service I have ever received at a dealership. David helped me with everything I came in for and even informed me of things I needed to do that I didn’t know about. Would recommend bringing your c David helped me with everything I came in for and even informed me of things I needed to do that I didn’t know about. Would recommend bringing your car here for anything it needs. More