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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,754 Reviews

1,754 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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February 05, 2025

I brought my Dodge Ram truck in to get a recall done. The service was done on time. More

by cwmilo00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Feb 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Glad the recall service on your Dodge Ram was completed in a timely manner. Thanks for choosing Frisco Chrysler Dodge Jeep Ram. Safe travels!

February 04, 2025

We bought a school bus that squeals when you back up. The salesman said that the ceramic brake pads were installed before we bought the car. Nothing they can do and that it is a manufacturer defect. Als More

by Damonh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bonds
Feb 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to share your feedback and I would like the opportunity to speak with you about your experience with our Sales Team regarding the vehicle you recently purchased. Please reach out to me directly at the email or number below so we can discuss this further. Best, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

February 03, 2025

I had a great experience with the dealership last week when I brought my truck in for a battery check . Everyone was so nice and got great service . Thank you More

by MARKLANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Feb 04, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. Frisco Chrysler Dodge Jeep Ram values your feedback and we're happy to hear you received great service during your battery check. Wish you more smooth drives ahead!

February 03, 2025

Overall great experience but Jeep is very bad with spare part- no spare part in stock for a 2 year old car. Have to wait for closely 2 months! More

by Giao.tran1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Feb 04, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate your patience and encourage you to reach out directly so we can assist further with the parts issue you've encountered with your Jeep. Your feedback is important to us at Frisco Chrysler Dodge Jeep Ram.

February 02, 2025

Overall great experience with John, my service advisor. Would recommend to others I know. Thanks More

by chetan.raguthu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moenn
Feb 03, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words and are glad you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for recommending us to others!

February 01, 2025

Although I had to wait for a month for my part to come in John did a nice job and getting my truck back to me More

by jrwheeler67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your patience and support. We're glad to hear you were satisfied with the service from Frisco Chrysler Dodge Jeep Ram.

February 01, 2025

Derrick and dealership wouldn't return my phone calls, repeatedly gave me incorrect information and delayed working on my vehicle. Getting ahold of anyone at dealership was not possible, requiring me to d More

by robmillar
Recommend Dealer
No
Employees Worked With
Derrick
Feb 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about the level of communication you received from our Service Team. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 31, 2025

Really had a great experience. Davis Pham and the service department followed my Jeep repair for over four months. He updated me regularly and was very professional More

by STEVEGREER1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Bonds, Brad Fales
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. We're pleased to hear your service experience went smoothly. Wishing you many enjoyable miles in your Jeep!

January 31, 2025

Derrick was my service advisor and was very professional and personable. We went above and beyond to suit my needs. I always appreciate good professional customer service. My issue was also rectified. Highl More

by mrs.marie.onu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recommendation and are glad you found our team in line with your expectations. Thanks for sharing such a thoughtful review of Frisco Chrysler Dodge Jeep Ram.

January 31, 2025

Good customer service. Hunter kept me informed on the status of my repairs and thoroughly explained what was needed More

by fjduda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team provided excellent customer service and communicated well about your repairs at Frisco Chrysler Dodge Jeep Ram. Reach out if you need anything else.

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