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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,667 Reviews
Call Service Center (855) 768-9103

1,667 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 30, 2024

Awesome, Awesome, Very friendly and kind. Will not hesitate to recommend to all my friends. More

by timothymar17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omer Siten, Ravi Patel, Jo Rodriguez
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Dec 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending Frisco Chrysler Dodge Jeep Ram. We're glad you found our team friendly and kind.

November 29, 2024

My issue isn’t resolved after the 2nd time there. No one cares. No callbacks. More

by vmoore9224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ozzy Mamoor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
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Nov 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to our attention. I would like to speak with you about your experiences with our Service Team regarding the status of your vehicle, as well as the level of communication you received. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 29, 2024

It was a great deal that’s why I came but your service needs an overhaul More

by davidlta4
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Cunneen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevan Garza, Aaron Cullbreath, Brian Allen, Craig Brock, William Wallace, Logan Batchelor, Ravi Patel, Viviana Gutierrez
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Nov 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like to speak with you to learn more about your experience with our Service Team. Please send me an email with your contact information so we may discuss this further. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 29, 2024

It's always a pleasurable experience visiting the dealership and working with the staff over the years we have owned our jeeps. More

by burke5342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - John
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Nov 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your loyalty and feedback at Frisco Chrysler Dodge Jeep Ram. Thank you for being a valued customer.

November 29, 2024

My car was due for service. They got my oil changed in no time at all. More

by BO7876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis my service advisor
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Nov 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear our quick service met your needs at Frisco Chrysler Dodge Jeep Ram.

November 29, 2024

I always trust my vehicle with Derrick. I have complete confidence that his recommendations are what is needed and he is providing me the best service. Derrick is one of the biggest reason More

by clemnts8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Nov 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your trust in Frisco Chrysler Dodge Jeep Ram. Our team is grateful for your confidence in us and looks forward to continuing our great service with every visit. Wishing you safe travels ahead!

November 28, 2024

Way too expensive. Quoted $900+ for a lightbulb change. Paid $300 at a local mechanic. More

by meidenbj
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
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Nov 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding the price for a lightbulb change. Please send me an email with your contact information so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 28, 2024

Very efficient, organized and friendly service rep. (Derrick) Service performed timely and correctly. My go to place for my Ram 1500! More

by RLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Nov 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram is glad to be your preferred choice for your Ram 1500 service. Our team aims to provide exactly the experience you described. Thank you for trusting us with your vehicle needs.

November 27, 2024

The service rep. Derrick was very helpful. I came in for an oil change and tire rotation and told him I had not heard anything on the part that was ordered in feb. It More

by asmith051952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Nov 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for letting us know. We're glad our team could assist with your oil change and the recall issue at Frisco Chrysler Dodge Jeep Ram.

November 27, 2024

Took vehicle in for scheduled maintenance. / oil change. Service was excellent as always.thank you More

by Trogwrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your feedback on our service at Frisco Chrysler Dodge Jeep Ram. We're glad you had a great experience with your oil change and maintenance.

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