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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,667 Reviews
Call Service Center (855) 768-9103

1,667 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 27, 2024

Careless work! They didn’t return my security tire screw and the security key back! More

by Uma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Nov 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Uma, Thank you for bringing this to my attention. I would like to speak with you about your experience with our Service Team regarding the security screws on your tire. Please send me an email with your best method of contact so we may discuss this further. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 27, 2024

Brian Foltz, he is knowledgeable and did an excellent job! Will schedule my next appointment with him More

by zhangyao666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
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Nov 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. Our team at Frisco Chrysler Dodge Jeep Ram is glad to have been of service with your appointment.

November 25, 2024

Another great experience with this service department. Derrick goes above and beyond even answering texts when he’s not at work. More

by Ptalbot2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Nov 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It’s wonderful to hear about your positive experience with our team. At Frisco Chrysler Dodge Jeep Ram, we're committed to exceptional service. Thank you for choosing us once again.

November 24, 2024

Great customer service from Davis Pham. He took great care of the scheduled maintenance services More

by markus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Nov 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, our team is glad to take care of your scheduled maintenance services. Thanks for your positive feedback and rating.

November 23, 2024

Great customer service. The team goes above and beyond to make sure all is well. More

by jamieloves21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
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Nov 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we value feedback and appreciate your kind words about our service team. If there's anything more you'd like to discuss, please reach out to us directly.

November 22, 2024

Fantastic service this time and Hunter was great to work with. Car came back running great. More

by nicaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear everything went well with your car. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

November 22, 2024

Terrible experience, left me stranded for 2+ hours as the shuttle never arrived. No one called me to check in and I was forced to uber back since the dealership was closing. I would have been stranded with n More

by cnelso82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Nov 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that your review is very important to us. Our Service Team strives for 100% satisfaction and I would like the opportunity to address your feedback regarding a shuttle, as well as the level of customer care and communication that you received. Could you please email your preferred contact information to me? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 21, 2024

Davis Pham was great to work with. He communicated clearly throughout the process of my repairs. More

by brent_amundson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive review. I'm pleased to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram.

November 20, 2024

The service Team was Fast, attentive and good communication. Worked to find issue and resolved More

by jwinburn2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
November 20, 2024

Ben was awesome and a great service advisor - would recommend him to anyone looking for easy assistance More

by acatalano24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending our team at Frisco Chrysler Dodge Jeep Ram. We’re happy to hear you had easy assistance with our services. Take care and safe travels!

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