Frisco Chrysler Dodge Jeep Ram - Service Center

I really don’t like writing reviews but John was very helpful and honest about what was going on with my truck. Hard to find now days. helpful and honest about what was going on with my truck. Hard to find now days. More

My car was taken in for a recall which I thought would have taken a week at best. Turns out it was over two weeks that I was without it. They kept me informed all along the way on the procedures being have taken a week at best. Turns out it was over two weeks that I was without it. They kept me informed all along the way on the procedures being informed and I was provided a rental in the interim. I was sent a text each time the status of my car reached the next level. They called when the work was completed and took my rental car back to the rental place after I arrived to pick up my vehicle. Very satisfied with the communication and my service advisors quick response to all my inquiries. More

Jordan was knowingly and helpfully and enjoyed working with him. Would recommend him any time for services with him. Would recommend him any time for services More

Was able to get my vehicle serviced even without an appointment on a busy Saturday appointment on a busy Saturday More

$1300. Labor for 2 hrs work!! How do ya sleep at night??? Never ever be back!!! Labor for 2 hrs work!! How do ya sleep at night??? Never ever be back!!! More

I am a new Jeep Wrangler owner, so I am new to the “Jeep Family”. I purchased the used 2020 Jeep Wrangler, unlimited at another dealership, so I brought it to Jeep Dodge Chrysler to have them look at it and Family”. I purchased the used 2020 Jeep Wrangler, unlimited at another dealership, so I brought it to Jeep Dodge Chrysler to have them look at it and go over it with me. My service person was John Moen. He was immediately very friendly. I explained to him that I was new to the “Jeep world”, and he began to look over my Jeep. I then realized that he was not only friendly, but he was very professional, and also very knowledgeable, as he explained to me many aftermarket parts that my jeep had on it that I was unaware of. He explained to me the different Service packages that Frisco Chrysler Dodge Jeep Ram offered, while we waited for the mechanics to arrive. I should mention that I arrived 15 minutes before opening at 6:45 AM And John had already been there and was ready to speak with me at that hour. He then took my information and I waited inside for the overall inspection of my “new” Jeep to take place. Luckily, when he called me back, after the inspection was done, I was given the good news that the vehicle was in great shape and that it appeared that I had gotten a very good deal from the other car company. Jon was also able to check on the warranty package that I had purchased from the other company. He stated that I had a good plan, and that it would take affect early the next month, when I told him I would be back for some minor cosmetic repairs. I then paid for the services rendered on that day and he handed me his business card and told me to call him if there was ever any problems. I left the service department feeling that I had made a friend who had actually taken an interest in my “new” Jeep and wanted everything to go smoothly in my new membership to the “Jeep Club”. More

Did a good job. Communication was good. I will continue to use the for aervices Communication was good. I will continue to use the for aervices More

Service advisor had vehicle service completed in a timely manner. Had bad battery diagnosis confirmed for me in order to have batteries replaced that were purchased 2 months earlier from auto parts store. manner. Had bad battery diagnosis confirmed for me in order to have batteries replaced that were purchased 2 months earlier from auto parts store. More

my service advisor Carey was excellent and got my car serviced in a timely manner serviced in a timely manner More