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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,748 Reviews
Call Service Center (855) 768-9103

1,748 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 22, 2024

The best dealership I have been to. Service and sales are both great. I will keep coming back. More

by dieseltech29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Truong, Ravi Patel
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October 22, 2024

Great customer service. I wanted some coffee before I began looking at cars and the people were great! Staff made me coffee at 7pm and then catered to every question, concer More

by jjn_wright95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Oropeza, Aaron Cameron, Henry Truong, Logan Batchelor, Cedric Jones Jr., Ravi Patel, Shauntez Wilder
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October 21, 2024

This is a great place and I always take my car there. Davis is very helpful and professional. More

by v_limon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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October 21, 2024

Everything went well as it should have. I went in for an oil change and also got the recommended mileage services. I appreciated the video showing me that my motor mounts needed replacing. More

by BlockMJeepN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pham, Davis
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Oct 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. It's great to hear about your positive experience and that the video was helpful. We look forward to serving you again soon for any additional services.

October 21, 2024

Everything went smoothly and got me in and out quickly. Thank you for your help. More

by Kristin Graziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Oct 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we value efficient service and appreciate your feedback. If there's anything else you need help with down the line, you know where to find us. Thanks for sharing your experience!

October 20, 2024

To much attrition with the service advisors. Poor professionalism by the advisors. Most of the time they do not diognose issues correctly and do not offer real solutions to the customer More

by jr.lennox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Oropeza, Stephen Bruneau, Stevan Garza, Henry Truong
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Oct 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us here and we would like the chance to speak with you about your overall experience with our Service Department regarding the level of customer care that you were provided with. If you would kindly email me your preferred contact information at your earliest convenience, it would be much appreciated. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 20, 2024

I’ve used this dealership service for five years. My last visit was not acceptable. I am now out of warranty and most likely will not use this Dealership service. More

by gretm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bruneau-EXCELLENT
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Oct 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is truly valued here and we would like the chance to speak with you about your recent experience with our Service Department. I kindly request that you email me your preferred contact information at your earliest convenience, it would be much appreciated. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 20, 2024

Staff was amazing and met my expectations. They were prompt and studious. I also made a same day appointment. More

by brandymharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. Our team at Frisco Chrysler Dodge Jeep Ram is dedicated to providing exceptional service, and we're pleased they met your expectations.

October 20, 2024

The staff is very attentive and helpful. The center is spacious with lots of amenities. More

by ziad.kaddoura93
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Arnold Manqueros, Bilal Bashir, Ravi Patel
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Oct 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Great to hear you found our team helpful and enjoyed the amenities. Frisco Chrysler Dodge Jeep Ram values your feedback. Wishing you all the best!

October 19, 2024

Great service provided. We dropped off our Ram, and they were able to fix the problem fast. More

by Jessy4481
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
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Oct 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing. We're happy to know that Frisco Chrysler Dodge Jeep Ram could swiftly resolve the issue with your Ram.

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