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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,628 Reviews
Call Service Center (855) 768-9103

1,628 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 13, 2024

Fast! Efficient and very inform-able. Tyler LaCara was the best. Nicest and polite and very knowledgeable. I will definely use this dealership agsin. More

by Nelda Chambley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler LaCara
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind review and praise for our team's efficiency and knowledge. Frisco Chrysler Dodge Jeep Ram values customers like you. Thank you for acknowledging our effort to offer polite and caring service.

April 13, 2024

A very dedicated dealership. Entire team dedicated to offering a pleasant experience. They leave you feeling appreciated and happy. More

by hcabrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Your satisfaction is paramount to Frisco Chrysler Dodge Jeep Ram. We're glad our team could demonstrate their diligence and ensure you felt valued during your visit. Thank you for the 5 stars.

Apr 16, 2024 -

hcabrock responded

They’ve shown how committed they are to everyone requiring their assistance. Their environment is always, and consistently showing their readiness from when their doors are unlocked.

April 13, 2024

Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. More

by jason@ccs-ntx.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear about your positive experience with our service at Frisco Chrysler Dodge Jeep Ram. Thank you for the recognition.

April 13, 2024

They went out of their way to find parts to repair my truck and kept me in the loop the whole time. More

by mtimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - service
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Our team at Frisco Chrysler Dodge Jeep Ram always strives to keep communication open during the repair process. We're glad we could assist with your truck needs.

April 12, 2024

Shady addons are said to be mandatory. Paint and interior and extra key fob added to loan. Was told "corporate" forced it Rude employees parking vehicles rude and inconsoderate. More

by ismaelpavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Simms, Michael Black, Stephen Bruneau
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I would like the chance to speak with you about the level of customer service you received from our Sales Team during your visit, as well as address the paint, interior, and extra key fob add-ons. Could you please reach out to me with your preferred method of contact so we can further discuss this? Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

April 12, 2024

Hunter was great. Communicated well. Service was timely and vehicle seems to be fixed. Thank you. More

by ou_fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in Service
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We take pride in our communication and timely service. Drop by if the need for vehicle assistance arises again.

April 12, 2024

Worst customer service ever, they don't communicate at all. don't answer calls, don't understand the situation. More

by Jumma asif
Workmanship
Service Time
Recommend Dealer
No
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your review with us here at Frisco Chrysler Dodge Jeep Ram. When you have an opportunity, I would like the chance to speak with you about the level of customer service and communication you have received from our team. Please contact me directly at your convenience. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

April 10, 2024

Tyler worked hard to get the parts and repairs done in a timely manner. Glad he’s my service writer. More

by billyboy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service department
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team's efforts met your expectations for timely parts and repair. At Frisco Chrysler Dodge Jeep Ram, we aim for promptness and quality. Thank you very much for sharing your experience.

April 10, 2024

Chris Mallas gave excellent service. Went through our service completely. Will directly ask for him at next service. More

by maricelaglozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malas
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your high rating and positive comments about our team member's outstanding service at Frisco Chrysler Dodge Jeep Ram. We're glad to hear the thoroughness of their work was notable. Thank you for choosing us as your automotive service provider.

April 10, 2024

I appreciated the quick service and great communication! Everything was taken care of and I’ll be back. More

by JEFF.BUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Sean C
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear our team at Frisco Chrysler Dodge Jeep Ram took care of everything quickly and effectively, with good communication. Your acknowledgment means a lot to us.

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