Frisco Chrysler Dodge Jeep Ram - Service Center

7 days went by before they contacted our warranty company (Ethos Group - most expensive warranty $7,000, and we were told by the dealership there were no exclusions) who then went on to deny our claim for a (Ethos Group - most expensive warranty $7,000, and we were told by the dealership there were no exclusions) who then went on to deny our claim for a faulty back window leaking on the 2022 Ram Trucks (class action lawsuit was filed then dismissed). Since they waited so long, we incurred rental charges for 7 days that we had to cover ourselves. Also, the part they installed below the window was just hanging there and laying near the floorboard...it wasn't even attached to the wall of the cab. It was a $200 part that cost us $1400 for them to 'install' that wasn't even installed. My husband had to install it correctly. We won't being buying Dodge again, nor Ethos warranties More

It was great working with Ravi to purchased a used Ford Expedition. He worked to make it a fast and efficient purchase. Additionally, the next day there was an issue with one of the tail lights. I broug Expedition. He worked to make it a fast and efficient purchase. Additionally, the next day there was an issue with one of the tail lights. I brought it back to them and they easily fixed it with no problems. Very, very thankful. They stand by their word that they are going to take care of their customers. More

They’re great! I’ve been there since I’ve got my Dodge. Jake did great! I’ve been there since I’ve got my Dodge. Jake did great! More

The service personnel are nice. The time for service seemed long (five hours to install a vehicle accessory) The time for service seemed long (five hours to install a vehicle accessory) More

He always goes above and beyond to make sure I'm taken care of and that all my questions and concerns are addressed care of and that all my questions and concerns are addressed More

Upon arriving to my appointment at 1030am, I was professionally greeted. Hunter was courteous and reminded me of the maintenance that was scheduled. His personality and professionalism were great. I professionally greeted. Hunter was courteous and reminded me of the maintenance that was scheduled. His personality and professionalism were great. I love how you all are remodeling the facility, looks great and feels great. More

Got in, and got out. I was able to bring my vehicle in at my scheduled time and service was very prompt. I was able to bring my vehicle in at my scheduled time and service was very prompt. More

He was diligent, pleasant, persistent and he followed through He was also committed to ensure the job was done through He was also committed to ensure the job was done More

David H. has been my service advisory for years and has always gone above and beyond to make sure my experience was exceptional. No matter what is going on in has been my service advisory for years and has always gone above and beyond to make sure my experience was exceptional. No matter what is going on in his day, he greets you with a smile and a welcoming attitude. I know I can count on him to make my service experience the best. More