Fritts Ford

Kevin was outstanding and very professional. Follow up was excellent. Not a high pressure typical car salesman. Only complaint was we had to wait for an hour for finance and we arrived at dealer Follow up was excellent. Not a high pressure typical car salesman. Only complaint was we had to wait for an hour for finance and we arrived at dealership at 9:30. We paid cask so it should have not taken over hour waiting. You should also re evaluate your Car fax accepting a quote and matching that for trades. I presented a Carnac quote with the ciode yet we negotiated your value verses Carmax. Kevin was with us for almost the entire waiting time which supports his value as a great salesperson More

Very responsible gave us a great deal without any run around. Internet sales team was awesome around. Internet sales team was awesome More

In the week of August 04 - 08, 2025 I received an unacceptably poor level of service from this dealership. The staff—particularly Paula—demonstrated a lack of professionalism, responsiveness, and cou unacceptably poor level of service from this dealership. The staff—particularly Paula—demonstrated a lack of professionalism, responsiveness, and courtesy, making what should have been a simple scheduled appointment for my 2017 Ford Raptor (radiator fluid leak inspection) a drawn-out and frustrating ordeal. Instead of timely updates, I spent over a week repeatedly calling and even visiting in person, only to receive little to no information. I was denied the opportunity to speak with the Service Manager (Kyle Klein) or the General Manager (Duane Pratt), and it was apparent that no one even knew who my assigned Service Advisor was. I even went as far as emailing the General manager, Service Manager and even the Customer service relation manager (Toya Smith) to NO REPLY. Paula at the Service Department cashier station seemed more interested in arguing over how the appointment was scheduled than addressing the actual issue. This service department takes no accountability for its lack of attentiveness, disregard for customers’ time, and overall poor handling of the process. Good luck getting clear answers—or reaching any level of management—here. Add toINSULT, payed over $1000 for a water pump / Thermostat replacement. I recommend not to waste your TIME and MONEY here. Next I will be going to Tuttle Click in Irvine (worth the toll and time) More

Only wish the deal would've gotten done faster. After a lot of back-and-forth, we ended up right where I wanted to be in the beginning. From that point forward, smooth as silk. Thank you, Fritts F After a lot of back-and-forth, we ended up right where I wanted to be in the beginning. From that point forward, smooth as silk. Thank you, Fritts Ford. Look forward to doing business again in the future. More

Dany was incredibly helpful, he was super knowledgeable about the car he was helping us with and wasn't pushy at all about the car he was helping us with and wasn't pushy at all More

I was very pleased with the salesman that helped me purchase my car. He knew exactly what I was looking for and got me the car that I wanted. His name was Frank Castellano and Lisa in the finance depar purchase my car. He knew exactly what I was looking for and got me the car that I wanted. His name was Frank Castellano and Lisa in the finance department was great. I’m a very happy customer and would recommend anyone to Fritts Ford. More

They were very helpful and patient and friendly. Took the time to listen about what we were looking for. I would recommend this dealership to anyone. We a great time. Thank you all. Took the time to listen about what we were looking for. I would recommend this dealership to anyone. We a great time. Thank you all. More

The team at Fritts Ford are amazing! I had the smoothest vehicle purchase ever! We were referred to Mr. Scott Oaks by a long time friend. Scott paired us with Bobby Sullivan who was I had the smoothest vehicle purchase ever! We were referred to Mr. Scott Oaks by a long time friend. Scott paired us with Bobby Sullivan who was great no sales pressure! Answered my questions and treated us with care. There was a sales floor manager whose name I didn’t get but was great in finding us a great bank option for financing. Then our visit was completed with Nick in finance! A perfect team with great customer service! More

The best car buying experience I’ve ever had! Jordan was so easy to talk to & really simplified the process while explaining each step. Would recommend anyone looking to buy to head to Fritts! Jordan was so easy to talk to & really simplified the process while explaining each step. Would recommend anyone looking to buy to head to Fritts! More

Bob Wiltsey is a fantastic sales rep! Easiest car buying experience ever. Will be back! Easiest car buying experience ever. Will be back! More