Fritts Ford

Very nice personal, there on it, Kevin and the financial person were extremely helpful and caring, I would refer my family and friends for a enjoyable experience in buying a car. person were extremely helpful and caring, I would refer my family and friends for a enjoyable experience in buying a car. More

We have enjoyed doing business with Fritts Ford for many years. They always have great salespeople that are willing to take time to help us and answer our questions. years. They always have great salespeople that are willing to take time to help us and answer our questions. More

We were pleasantly surprised with the whole process. Andres was very informative & easy to talk to. Lisa in finance was great as well, she made us feel very comfortable. This by far was the quickest aut Andres was very informative & easy to talk to. Lisa in finance was great as well, she made us feel very comfortable. This by far was the quickest auto purchase we have ever experienced. We were very satisfied. Thank you!! More

Jordan was amazing and Austin in Finance got us in and out fast with no hassles out fast with no hassles More

Kevin was outstanding and very professional. Follow up was excellent. Not a high pressure typical car salesman. Only complaint was we had to wait for an hour for finance and we arrived at dealer Follow up was excellent. Not a high pressure typical car salesman. Only complaint was we had to wait for an hour for finance and we arrived at dealership at 9:30. We paid cask so it should have not taken over hour waiting. You should also re evaluate your Car fax accepting a quote and matching that for trades. I presented a Carnac quote with the ciode yet we negotiated your value verses Carmax. Kevin was with us for almost the entire waiting time which supports his value as a great salesperson More

Very responsible gave us a great deal without any run around. Internet sales team was awesome around. Internet sales team was awesome More

In the week of August 04 - 08, 2025 I received an unacceptably poor level of service from this dealership. The staff—particularly Paula—demonstrated a lack of professionalism, responsiveness, and cou unacceptably poor level of service from this dealership. The staff—particularly Paula—demonstrated a lack of professionalism, responsiveness, and courtesy, making what should have been a simple scheduled appointment for my 2017 Ford Raptor (radiator fluid leak inspection) a drawn-out and frustrating ordeal. Instead of timely updates, I spent over a week repeatedly calling and even visiting in person, only to receive little to no information. I was denied the opportunity to speak with the Service Manager (Kyle Klein) or the General Manager (Duane Pratt), and it was apparent that no one even knew who my assigned Service Advisor was. I even went as far as emailing the General manager, Service Manager and even the Customer service relation manager (Toya Smith) to NO REPLY. Paula at the Service Department cashier station seemed more interested in arguing over how the appointment was scheduled than addressing the actual issue. This service department takes no accountability for its lack of attentiveness, disregard for customers’ time, and overall poor handling of the process. Good luck getting clear answers—or reaching any level of management—here. Add toINSULT, payed over $1000 for a water pump / Thermostat replacement. I recommend not to waste your TIME and MONEY here. Next I will be going to Tuttle Click in Irvine (worth the toll and time) More

Only wish the deal would've gotten done faster. After a lot of back-and-forth, we ended up right where I wanted to be in the beginning. From that point forward, smooth as silk. Thank you, Fritts F After a lot of back-and-forth, we ended up right where I wanted to be in the beginning. From that point forward, smooth as silk. Thank you, Fritts Ford. Look forward to doing business again in the future. More

Dany was incredibly helpful, he was super knowledgeable about the car he was helping us with and wasn't pushy at all about the car he was helping us with and wasn't pushy at all More