Fritts Ford - Service Center

Great service. Fritz Ford has always provided me with excellent service over the years. Service time was way less than I expected. Especially Teri in service. Thank Fritz Ford has always provided me with excellent service over the years. Service time was way less than I expected. Especially Teri in service. Thank you More

Fixed my truck, but the labor rate was kind of a shock. I needed it fixed so I was stuck. They did great work. Just in a time when this pandemic has put a strain on finances. This bill really hurt. needed it fixed so I was stuck. They did great work. Just in a time when this pandemic has put a strain on finances. This bill really hurt. More

Service Experience Service is good but usually takes longer than expected. Have had all my service done here and they have honored warranty repairs plus done good work. Service is good but usually takes longer than expected. Have had all my service done here and they have honored warranty repairs plus done good work. More

Not good! I purchased a 2099 Ford Escape. At 7000 miles I had a blown head gasket. I had to have a new short block installed. This took almost 1 month. Then I purchased a 2099 Ford Escape. At 7000 miles I had a blown head gasket. I had to have a new short block installed. This took almost 1 month. Then at 9999 miles Fritts Ford kept e-mailing me to come in for my first Free service. Oil change, tire rotation, etc, however they did not tell me there was a recall on my car. This FREE service took 3 1/2 hours. So, far nothing but trouble. If I can ever get out of this car I will never buy another Ford. More

Great Service I have used this dealership since 2010. As a family we have purchased three vehicles from Fritts. The service has always be top rated and honest. I have used this dealership since 2010. As a family we have purchased three vehicles from Fritts. The service has always be top rated and honest. More

Terri is the best. She keeps you informed and remembers quickly needs that have been postponed. When she she is told a problem she makes sure that you know how much and time it will take to get part and h quickly needs that have been postponed. When she she is told a problem she makes sure that you know how much and time it will take to get part and have it replaced. More

Service for Recall added on oil change Satisfied- the price of the oil change is a little expensive, the time it takes to get my vehicle after I pay for the service could get better. Satisfied- the price of the oil change is a little expensive, the time it takes to get my vehicle after I pay for the service could get better. More

Concideration I brought my Nautilus in as the screen in dash was not working properly. I brought in and my service tech Greg was very nice. He called me at the en I brought my Nautilus in as the screen in dash was not working properly. I brought in and my service tech Greg was very nice. He called me at the end of the day and told me what the problem was and said he had ordered the parts. The parts would take a few days to arrive, in the mean time I could pick up my car and have until parts came in. When the parts came in I took the car back in. Service installed the new unit and so far so good, no issues. More

Change oil need 2 hrs before close, if not is probably that they don't receive it, the works service was 80 dollars, when before I payed 39 maximum. that they don't receive it, the works service was 80 dollars, when before I payed 39 maximum. More

recomended unessasary work Brought in our 2006 Fusion with 78,000 miles on it for brake pads. They found all kinds of things wrong with the car. We bought the car new from Fritt Brought in our 2006 Fusion with 78,000 miles on it for brake pads. They found all kinds of things wrong with the car. We bought the car new from Fritts Ford in '06. The only drivers over the last 13 years have been my wife and I. Car has always been serviced and garage kept. They found things wrong with the control arms, transmission mount, and motor mount etc.. Either their technician is faulty or Ford has built a junky product. Just posting this as a "Buyer Beware" The bill would have been approx. $2700.00 on a car Kelly Blue Book values at approx. $5100.00. Needless to say only the brake pads were done. More