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Fritts Ford - Service Center

Riverside, CA

3.7
122 Reviews

122 Reviews of Fritts Ford - Service Center

Sort by
September 27, 2023

Terrible service. They've kept my car hostage for 3 weeks and counting. The service advisor Steve tried to lie and tell me that couldn't duplicate the problem I repor More

by jonhong1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Arfman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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June 29, 2023

Let me start from day one I had nothing but the best service to my F250 done by this service department Terry has been an excellent team player always updating me with my vehicle while in the service De More

by raybaja2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jul 16, 2023 -

Fritts Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 16, 2023 -

Fritts Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 20, 2023

Efficient and Professional She called me with updates and provided just the right amount of information. Ted provided me with friendly and timely shuttle service a well. More

by HCHO828@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember. A nice and smart lady
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Jul 14, 2023 -

Fritts Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2023

He told me he could not fix the problem if it works when I bring it in More

by BIGBEARLEE@MSN.COM
Recommend Dealer
No
Employees Worked With
Gilbert
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Jul 14, 2023 -

Fritts Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (951) 687-2121 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 18, 2023

Helpful and friendly They were able to get me in and out quickly and finished the work quickly as well. More

by ALFONSO.JADE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 14, 2023 -

Fritts Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 17, 2023

Very responsive snd attentive to my needs. Returned calls daily and advised on ways to save $. More

by Mdsylvester1@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Terry Jones
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Jul 14, 2023 -

Fritts Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2023

Jason was easy to work with. He listened to me. Explaining the problem and how long it would take to get it fixed. More

by brian@shiffermiller.net
Recommend Dealer
Yes
Employees Worked With
Jasongfrittsford@gmail.com
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Jul 14, 2023 -

Fritts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fritts Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2023

Lisa Lisa was helpful and willing to help me to ensure my vehicle has the right service package needed to keep me and my family safe. More

by MALIKA.AKINS@GMAIL.COM
Recommend Dealer
Yes
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Jul 14, 2023 -

Fritts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fritts Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2023

Awesome. So much better than Hemborg Service Department Mona🙏XO💜🧡❤ People are so much nicer Mona🙏XO💜🧡❤ More

by MISSMONA.EEYORESMAGIC@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jason Mona🙏XO💜🧡?
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Jul 14, 2023 -

Fritts Ford responded

Hi, thank you so much for your positive comments about Fritts Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2023

Jason is the best service advisor we have worked with since Don Tucker left Fritts Ford. More

by JAZEPAM@HOTMAIL.COM
Recommend Dealer
Yes
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Jul 14, 2023 -

Fritts Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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