Fritts Ford - Service Center

My service advisor Thomas was friendly and very helpful. I originally came in for one recall and ended up leaving with 2 recalls fixed. I had asked him what time would this be done. He told me late aftern I originally came in for one recall and ended up leaving with 2 recalls fixed. I had asked him what time would this be done. He told me late afternoon. I told him my daughter needed my car because she was going to Las Vegas. I called him at noon and was pleasantly surprised my car was done . He even rushed it so I was able to pick up my car Thanks Thomas! More

I had to take my c-max in twice for the same issue however it was properly diagnosed and the problem was solved. I spoke with Mark, the Quick Lane manager the second time. All is good. however it was properly diagnosed and the problem was solved. I spoke with Mark, the Quick Lane manager the second time. All is good. More

This dealership has always been professional, friendly, and fast. I would recommend this dealership to anyone looking for a Ford vehicle or looking for service to their Ford vehicle and fast. I would recommend this dealership to anyone looking for a Ford vehicle or looking for service to their Ford vehicle More

I am pleased to have the vehicle back and running thru all the challenges of Covid 19 and shut downs and parts delays Thank you all the challenges of Covid 19 and shut downs and parts delays Thank you More

Good work, done when promised. I was able to get in for recall sooner than expected, and Tom was professional. Fritts is definitely better than a lot of dealerships. recall sooner than expected, and Tom was professional. Fritts is definitely better than a lot of dealerships. More

great service in and out in no time, Don always gets it done and gives explanation of any upcoming service needs or issues that might need future attention. done and gives explanation of any upcoming service needs or issues that might need future attention. More

Poor service all around, slow service, can’t get paperwork correctly, back out on promises and can’t solve issues. It is hard to find a good person and when you do they end up leaving. paperwork correctly, back out on promises and can’t solve issues. It is hard to find a good person and when you do they end up leaving. More

Toya was GREAT! She was professional, courteous, friendly and kind. She helped me when I brought my new car in for the Econ application and to check a honking noise my car was making. She provided wonderful and kind. She helped me when I brought my new car in for the Econ application and to check a honking noise my car was making. She provided wonderful customer service. More

Service was done timely. Good service. Friendly service. Explained the service that was going to be done and why it needed the service in great detail Explained the service that was going to be done and why it needed the service in great detail More

Every one from the initial phone call to the car being repaired were extremely helpful and courteous. I was kept informed with the progress of the work. repaired were extremely helpful and courteous. I was kept informed with the progress of the work. More