Front Royal Buick GMC

We had gone to Marlow motors and a couple of other dealers and then this dealership. This was the only dealer that did not have a pushy attitude or after explaining our budget became not so eager to a dealers and then this dealership. This was the only dealer that did not have a pushy attitude or after explaining our budget became not so eager to assist us or a "what will it take to get your business" type attitude. We felt relaxed and comfortable with our whole experience at this dealer. We feel like we got a great deal and they were very patient with my husband, who is somewhat indecisive. Just want to say thanks to All at the dealership for making this a painless experience. We can and will recommend this dealer to all our friends and co-workers. More

We drove 2 1/2 hrs from West Virginia to look at a used F150. The truck was in the condition they told me it would be, they gave me a reasonable trade in offer, and an hr later we were on the rd with our F150. The truck was in the condition they told me it would be, they gave me a reasonable trade in offer, and an hr later we were on the rd with our new truck. I would recomend Shenandoah Buick GMC to anyone. More

The entire staff at Shenandoah Buick was very accommodating and each performed in an exemplary manner. David Lowey was very customer oriented and did an excellent job in explaining the different accommodating and each performed in an exemplary manner. David Lowey was very customer oriented and did an excellent job in explaining the different features of a 2014 Buick Lacrosse which helped us decide exactly what we wanted. David worked with the General Manager Amos Martin to located the Buick Lacrosse that we wanted. Amos Martin was very cordial and gave us a price for the car that my wife and I felt was very fair. The car was delivered to Shenandoah Buick and the Sales Manager Mark Jenkins kept us informed on the progress of delivery. He was also very cordial. When the car was delivered, the Business Manager, Danny Tuggle, worked with us and explained all the details. He was very customer oriented. David Lowey made sure we knew how to operate the car going over all the details of the car, setting up Onstar, Xm, etc... He also introduced us to all of the departments and made sure that if we ever had any concerns to contact him. My wife and I also decided to get the Xzilon treatment. When we took the car to have the treatment done, Sarah Roop of Service Administration did an excellent job. She gave us a loaner car and called us when the car was ready. Very good customer service on her part. David Lowey has gone the extra mile in customer service by calling us since we bought the car to ensure that everything is going well and to check to see if we had any questions. My wife and I are thankful that we dealt with Shenandoah Buick. The entire staff has gone the extra mile to ensure our satisfaction. They make you feel that you are important and part of the Shenandoah Buick family. Job well done. More

Every one is friendly and their process was very easy and fast to purchase a vechile With a local dealership like this there is no need to travel out of Front Royal. Thanks fast to purchase a vechile With a local dealership like this there is no need to travel out of Front Royal. Thanks More

First I spoke with the sales manager(Mark) on the phone and he was very friendly and helpul. He took all my info over the phone so when I got to the dealership all was left to do was a test drive and see i and he was very friendly and helpul. He took all my info over the phone so when I got to the dealership all was left to do was a test drive and see if the vehicle was right for me. This made the paperwork portion of the purchase go much faster. Once at the dealership I was introduced to my salesman(David) and he went above and beyond to help get me the truck I wanted. Everyone was very friendy and I would with out a doubt recommend them for your next vehicle purchase. More

My father-in-law recommended Shenandoah Motors of Front Royal, VA to my wife and me. The sales person (Ray) we worked with was a kind and considerate gentleman. For many years I've disliked most dealersh Royal, VA to my wife and me. The sales person (Ray) we worked with was a kind and considerate gentleman. For many years I've disliked most dealerships because I felt like a tuna fish in a tank of great white sharks. My experience at this dealership was much different than past experiences. Ray was a joy to talk with and he made my wife and I feel very welcomed and much more importantly comfortable. Mark (manager) was also very helpful and professional. I would recommend Shenandoah Motors to all of my friends and family without reservation. I'm very impressed with how they're service department will consistently service the vehicle I've purchased as well. I did not know that there were car dealerships that existed like this one. I'm so glad to now know that there is! Sincerely, Gerald "Marc" Cheney, (Winchester, Virginia) More