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Front Royal Ford
Front Royal, VA
977 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 977 reviews
July 06, 2020
No Pressure Sales I went to the dealership simply to look at a Certified Pre-Owned vehicle, my only intention was to look. My first observation since the dealership ha I went to the dealership simply to look at a Certified Pre-Owned vehicle, my only intention was to look. My first observation since the dealership has new management was that the second I arrived I did not observe 5-10 sales people standing in the front lot waiting for the next customer to pull in. I was able to spend a few minutes looking at the vehicle before I was approached by a sales person. Clifford was excellent and explained all of the features. There were no high pressure tactics of any type. In the end I ended up trading in a Tacoma I purchased new less than one and a half years earlier for an F150 that better suited by changing needs. Clifford was an excellent sales person and knows his product far better than most sales people. It was clear that he is truly a dedicated sales person who knows the details of what he is selling as well as all of the warranties offered (most car sales people refer to the Monroney Sticker for equipment and vehicle details, Clifford did not need to). The rest of the process was quick and fair. There was no pressure in the finance office and the transaction took far less time than most of the dealerships I have dealt with. I highly recommend Clifford as a sales person and also highly recommend Front Royal Ford as an alternative to heading towards Northern Virginia for a Ford. More
by jluety
Employees Worked With
Greg Steadman, Clifford Dove
July 03, 2020
From walking around to signing my paperwork my experience was 5 star. Made the process honest, upfront and easy. Extremely happy with my purchase and the dealership. was 5 star. Made the process honest, upfront and easy. Extremely happy with my purchase and the dealership. More
by mattclear78
Employees Worked With
Jennifer Bryce, Amber Spaid
July 03, 2020
Did a good job except they could of run my truck through the complimentary car wash. I had oil changed ties rotated and replaced a broken fuel water separator drink plug it was all done in a timely manner. the complimentary car wash. I had oil changed ties rotated and replaced a broken fuel water separator drink plug it was all done in a timely manner. More
by kfauver3580
Verified CustomerEmployees Worked With
July 02, 2020
Everyone there had a good personality and was easy to talk to! I would recommend Destiny and the dealership to anyone looking for a new or used car! We had some issues throughout the process but everyone talk to! I would recommend Destiny and the dealership to anyone looking for a new or used car! We had some issues throughout the process but everyone was patient and worked with me to get what I wanted! More
by Kaitlynskie5
Employees Worked With
Greg(not sure of the last name) in finance, Destiny Pierce
June 30, 2020
Cheyanna helped put me in a vehicle that I’ve wanted for a long time! She worked with and was patient with me! Between her, Destiny and Michelle helping me make the right decision that worked for and was be a long time! She worked with and was patient with me! Between her, Destiny and Michelle helping me make the right decision that worked for and was best for me and a great deal! Those three made my visit and business there fun and enjoyable!! And they’re real kid friendly with helping keep my 2 year old entertained while finishing up everything! Definitely will do all my business with them again! Thank you all!! More
by Oletac
Employees Worked With
Michelle Braithwaite, Destiny Pierce, Cheyanna Muhlert
June 30, 2020
Great atmosphere, Very helpful, Easy transaction. Great selection of used cars to choose from. My sales Girl was fantastic glad I was able to do business with You selection of used cars to choose from. My sales Girl was fantastic glad I was able to do business with You More
by topdogoffices
June 30, 2020
Amber and Trevor were extremely helpful!! They met way beyond my expectations. The know what there talking about, very grateful to have there help with my visit today, I came last week, but came back. Def beyond my expectations. The know what there talking about, very grateful to have there help with my visit today, I came last week, but came back. Definitely recommend these two guys!! Will definitely be back again. More
by Jordan Suhr
Employees Worked With
Trever Clay, Amber Spaid
